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- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Ticket Management
- Time and Expense
Information on requesting Time and/or Expense types within the Enterprise Service Management system.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
This article will help authorized UA employees to login to the Enterprise Service Management Work Management system.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Reports & Dashboards
Information on how individuals with ESM access to setup and use report folders to manage reports in the TDWorkManagement interface.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Reports & Dashboards
The Enterprise Service Management (ESM) system offers a Microsoft Excel add-in which allows an authorized individual to import TDWorkManagement reports directly into Excel, thus allowing for enhanced analysis/reporting capabilities of the ESM reports. All functionality from Excel can now be applied to your ESM reports and information can be displayed any way prefered.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Ticket Management
- Time and Expense
A guide for how individuals can record expenses related to a ticket.