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Edit a Ticket Task
Knowledge Base
Enterprise Services
Enterprise Service Management
Ticket Management
Add a Comment to Ticket or Ticket Task
Knowledge Base
Enterprise Services
Enterprise Service Management
Ticket Management
Create a Ticket Task
Knowledge Base
Enterprise Services
Enterprise Service Management
Ticket Management
Update a Ticket Task
Knowledge Base
Enterprise Services
Enterprise Service Management
Ticket Management
Take Responsibility of a Ticket or Task
Knowledge Base
Enterprise Services
Enterprise Service Management
Ticket Management
Reassign a Ticket Task
Knowledge Base
Enterprise Services
Enterprise Service Management
Ticket Management
Information on how to reassign the person, or group responsible for working on a ticket task from one to another.