There are a few possible issues that may prevent you from logging into myUA/PageUp listed in order of frequency:
- Chrome - Please only use Google Chrome with cookies and pop-ups enabled when utilizing the myUA/PageUp platform for best results.
- Job Assignment - It may take up to 1 business day from the time your job assignment begins in Banner until you have an active myUA account. If (up to) a few days after you receive your new assignment, your account does not automatically reactivate, please reach out to HRIS and we will be happy to help.
- Wrong Link - If you are an employee trying to access the myUA Employee Services Dashboard, please use only the following link: https://myua.pageuppeople.com/
HR Training
Need additional help or have questions?
Please contact ua-hris-helpdesk@alaska.edu for additional assistance.
To contact other UA HR teams, please visit our Contact Us page at https://alaska.edu/hr/contact.php