Trouble logging into myUA

Tags Login MyUA

There are a few possible issues that may prevent you from logging into myUA/PageUp listed in order of frequency:

  1. Chrome - Please only use Google Chrome with cookies and pop-ups enabled when utilizing the myUA/PageUp platform for best results.
  2. Job Assignment - You will not have an active myUA account until 1-2 business days AFTER your job assignment BEGINS in Banner. If in Banner, your job begins on 5/6/2019, you can expect to have an active myUA account on 5/7/2019. We cannot manually activate your account if you are working before your job begins. If (up to) a few days after you receive your new assignment, your account does not automatically reactivate, please reach out to HRIS and we will be happy to help.
  3. Wrong Link - If you are an employee trying to access the myUA Employee Services Dashboard, please use only the following link: https://myua.pageuppeople.com/

HR Training    

Need additional help or have questions?

Please contact ua-hris-helpdesk@alaska.edu for additional assistance.  

To contact other UA HR teams, please visit our Contact Us page at https://alaska.edu/hr/contact.php

Details

Article ID: 957
Created
Wed 6/15/22 8:47 AM
Modified
Fri 9/9/22 4:33 PM