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Overview
This article gives step-by-step instructions for downloading and installing GlobalProtect VPN on your personal Windows computer.
Important
This article applies to personal Windows computers not managed by UAA. For UAA-managed computers, GlobalProtect should be pre-installed. If it’s not, please install it from the
Windows Software Center.
In this article:
What materials do I need?
- Windows computer running Windows 10 or later
- Stable internet connection
- Web browser
- Web browser (i.e. Mozilla Firefox, Google Chrome, Apple Safari, etc)
- Current UA password
- Duo MFA device
How do I use this technology?
- In a web browser, go to https://uaa.vpn.alaska.edu.
- Log in using your UA username and current password.
- Click the download link for your type of Windows (32-bit / 64-bit).
Note
Most, if not all, modern Windows computers within the last decade are 64-bit systems. To verify,
view your PC info.
- After the download completes, launch the download installer file.
- At the Welcome to GlobalProtect Setup Wizard screen, click Next >.
- At the Select Installation Folder screen, keep the default folder, and the click Next > button.
- At the Confirm Installation screen click Next >.
- Click Install (allow .msi file to make changes), and wait for the installation to complete.
Next steps
Information about how to connect to Global Protect can be found in the following knowledge base article: Connect to Global Protect.
Need additional help or have issues
For support, requests may be submitted anytime using the appropriate Support for Remote Connectivity VPN form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.