Overview
The Software Center allows UA employees to access relevant software & updates on UA owned devices. In most cases, all Windows 11 machines and most other machines that were configured to access UA resources will already have the software center installed. In the cases where it isn't, then please see the Need additional help or have issues section for assistance in accessing the Software Center.
In this article:
What materials do I need?
- UAA-owned Windows 11 computer
How do I use this technology?
Access Windows Software Center
- On the bottom of your screen, click the Start button (Windows logo), or the Search bar.
- On your keyboard, type Software Center.
- Click Software Center from the search results.
Install Applications
- The Applications tab shows all applications your account has access to install onto your computer.
Update Software
The Update tab will display any updates available for software installed on the computer. If no software is listed, then the computer is completely up to date.
Update Operating System
The Operating System tab will display any major updates available to the computer's operating system. For example, if your computer was running Windows 10, then Windows 11 will be displayed as an update option. As shown in the example below, the computer is already running Windows 10, so no option to update displayed.
Installation Status
- The Installation Status tab will show the status of the applications installed through the software center. It may also let you uninstall applications that you have previously installed via the Software Center.
- If you select one of the applications that is in the list, it will open up the program details, and an uninstall option may be available.
Is there any additional information I should know about?
Add Software
If you need software that is not listed in your Software Center but is available on the Employee Software Support KB article or approved in the Software Catalog knowledge KB article—or if you have an approved Software Request ticket—please have your supervisor contact IT to request the necessary permissions for additional software.
Important
There may be some additional requirements for some software (eg., purchasing of licences, contacting department head, etc.).
Update Software
If an application is already available in the software center and needs to be updated to a newer version, please submit an Update Application Version ticket. This can include small, incremental updates to versions of software or major updates that include significant changes between releases.
Need additional help or have issues
For support, requests may be submitted anytime by Requesting Support for the Endpoint Management System (EMS) service. Support Requests are worked by Priority based on the Impact and Urgency of need as well as the order they are received by the IT Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for ways to contact the appropriate support group.