Add iPads, iPhones and Apple TVs to Apple School Manager

Overview

In this article, you will learn how to add iOS, iPadOS and TvOS devices to Apple School Manager (ASM).

In this article:

• Connect Device to Apple Configurator 2
  • Apple TV
  • iPad and iPhone
• Prepare Device
• Assign Device to Jamf

What materials do I need?

• iPad, iPhone, Apple TV to add
• Supported Mac Computer with Apple Configurator 2 configured
  See Configure Apple Configurator 2 to Add iOS, iPadOS and tvOS Devices to Apple School Manager

How do I use this technology?

Connect device to Apple Configurator 2

Apple TV

1. Make sure that your Mac computer running Configurator is on the same network as the Apple TV.
2. Unbox Apple TV and Plug into power, network, and monitor, DO NOT TOUCH the remote.
3. From within Apple Configurator, click on the Apple Configurator menu and then click Paired Devices.
4. It should see the Apple TV on the network and allow you to pair to it. Click on the Apple TV in the box and then click Pair. A 4 digit code will display on the monitor. Enter this code to pair your computer to the Apple TV.
   

iPad and iPhone

1. Connect device to your Mac Computer with the USB cable.

Prepare Device

1. Click on the device in Apple Configurator 2.
2. Click the Prepare button at the top of the page.
3. Make sure that your first screen looks like the following and click Next.
   
    
4. Make sure that on the page where you are choosing the MDM server to manage the device is pointing to your Jamf server and click Next.
   
    
5. Make sure that on the page where you assign it to an Organization that is is pointing to the University of Alaska Anchorage and click Next.
   
    
6. At the Setup Assistant customization screen, select Don't show any of these steps, then click Next.
   
    
7. At the Choose Network Profile screen, choose the Wi-Fi profile that was previously created and then click Prepare.
   

Assign Device to Jamf

1. Login to Apple School Manager with your managed Apple ID.
2. Click on the link on the left called Devices.
3. Search for the serial number of the Mac Computer you are working on.
4. Select it and in the right-hand pane at the top, click Edit MDM Server.
   
    
5. Choose Assign to the following MDM.
   
    
6. From the drop-down, select jamf.uaa.alaska.edu.
7. Click Continue.
8. Wait about 5 minutes.
9. Reboot the Device. At this time, if it is an Apple TV, it should auto-process through the stages for first time setup. If it is an iPad or iPhone, walk through the opening steps.

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Endpoint Management System (EMS) form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.