Application Blocking Notification

Overview

If you were directed to this page through a notification, it is because your organization blocks the application you attempted to open.

Depending on the app or process that is blocked, you may see more or less information in the notification window.

Kandji App Blocked message variant 1 Kandji App Blocked message variant 2

IT Support

If you have questions regarding why the application is being blocked, please reach out to your Major Administrative Unit (MAU) IT Service Desk / Helpdesk for assistance.

UAA IT Technical Support Center

Phone: (907) 786-4646
Toll-Free: (877) 633-3888
Email: uaa.techsupport@alaska.edu
SMS: Text "SUPPORT" to (844) 705-0262
Social Sciences Building (SSB), Room 120
Monday - Friday 7:00 a.m. - 6:00 p.m.
Saturday Closed
Sunday 10:00 a.m. - 2:00 p.m.

UAF NTS Helpdesk

Phone: (907) 450-8300
Toll-Free: (800) 478-8226
Email: helpdesk@alaska.edu
Charles Bunnell Building (Bunnell), Room 319
Monday - Friday 7:30 a.m. - 7:30 p.m.
Saturday & Sunday 10:00 a.m. - 6:00 p.m.

UAS IT Helpdesk

Phone: (907) 796-6400
Toll-Free: (877) 465-6400
Email: uas.helpdesk@alaska.edu
Waino E. Hendrickson Building (WHB)
Monday - Thursday 7:30 a.m. - 7:00 p.m.
Friday 7:30 a.m. - 5:00 p.m.
Saturday & Sunday Closed

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Endpoint Management form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.

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