Connect to UAA WiFi - MatSu on ChromeOS

Overview

This article contains instructions on how to connect to the "UAA WiFi -MatSu" network for individuals on a Chromebook or a computer running ChromeOS.

In this article:

What materials do I need?

  • Active in the University of Alaska (UA) System

    • Students who have registered for at least 1 credit through UAOnline within the past year,
    • Employees with an active job status, or
    • Active department-sponsored UA account
  • UA username and current UA password.
    • If you forgot your UA username or password, please visit the me.uaa.alaska.edu account recovery website.
  • WiFi-capable Chromebook or ChromeOS computer

How do I use this technology?

Connect to UAA WiFi -MatSu

  1. Click on the WiFi icon in the bottom right of the screen.
    Screenshot of a ChromeOS device showing the bottom right settings menu opened and the Wi-Fi icon highlighted.
  2. Click on the WiFi network settings button.
    Screenshot of a ChromeOS device showing the bottom right settings menu opened and the Wi-Fi settings button highlighted.
  3. Click on UAA WiFi -MatSu.
    Warning
    The "MSC - Guest" WiFi network is intended for visitors and should not be used by UAA students, faculty, or staff.
    This network is slower, has limited access, and requires daily re-authentication, which can interrupt your connection.
    For the best experience, including faster speeds and persistent connectivity without daily logins, always connect to "UAA WiFi - MatSu" using your UA credentials.
    Screenshot of a ChromeOS device showing the bottom right settings menu opened and the Wi-Fi network "UAA WiFi -MatSu" highlighted.
  4. In the Join Wi-Fi network window, set the following settings:
    • EAP method: choose PEAP
    • EAP Phase 2 authentication: choose MSCHAPv2
    • Server CA certificate: choose Do not check
    • Identity: Enter your UA username (do not include @alaska.edu, and do not use your student ID number)
    • Password: Enter your current UA passwordScreenshot of a ChromeOS device showing the bottom right settings menu opened and the Wi-Fi settings "EAP Method", "EAP Phase 2 Authentication", and "Server CA Certificate" highlighted.
      Screenshot of a ChromeOS device showing the bottom right settings menu opened and the Wi-Fi settings "Identity" and "Password" highlighted.
  5. Click the Connect button on the bottom right.
  6. You should now be connected to UAA WiFi - MatSu.
  7. To test if you're connected, open any web page, such as Mat-Su College or Google.

Troubleshooting

If you are unable to connect, follow the troubleshooting steps below:

  1. Ensure the settings above match.
  2. Ensure you entered your UA username (do not include @alaska.edu after. Do not use your student ID number).
  3. Ensure you entered your current UA password correctly.
  4. All requirements met in What materials do I need?
  5. Reboot your device, then go back to step 1.
  6. Forget the MSC - Guest SSID.
  7. Forget the UAA WiFi -MatSu SSID, then go back to step 1.
  8. Check our UAA ITS Status Page for possible network outages.

If you are still having issues connecting to the WiFi, we would be happy to assist you!

Need additional help or have issues

For assistance, contact Campus Technology Services department:

  • Phone: (907) 745-9764
  • Email: msc.techsupport@alaska.edu
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