Change My Genius Account Password

Overview

continuingstudies.alaska.edu (aka Genius) is UAA's online continuing‑education portal that centralizes noncredit courses, CEUs, workforce training, and personal‑enrichment offerings across UAA’s colleges and partner campuses. It offers professional development (health, behavioral health, technical careers, leadership), personal enrichment (arts, fitness, languages), youth and college‑access programs, and acts as a registration hub for statewide training resources.

In this article:

What materials do I need?

  • Internet access
  • Web browser (i.e. Mozilla Firefox, Google Chrome, Apple Safari, etc)
  • Desktop or laptop computer
  • A personal non-UA email address (must not end with @alaska.edu) linked with your Genius account

How do I use this technology?

Log in to Continuing Studies

  1. On a desktop or laptop computer with an internet connection, open your preferred web browser.
  2. Go to the website address, continuingstudies.alaska.educontinuingstudies.alaska.edu sign-in page
     
  3. DO NOT CLICK the green Sign in with UA account button. Just below that button, in the Email field, type in your email address that is linked with your Genius account.continuingstudies.alaska.edu sign-in page with the Email field highlighted
     
  4. In the Password field, type in your Genius account password.
    1. If you forgot or need to change your password, please go to the Forgot Password section.continuingstudies.alaska.edu sign-in page with the Password field highlighted
       
  5. Click the green Sign- in button.
    continuingstudies.alaska.edu sign-in page with the green Sign in button highlighted
     
  6. If successful, you should see your Dashboard, similar to the picture below.
    1. If you do not see your Dashboard or encounter a login error message, please go to the Troubleshooting section.
      Dashboard page
       

Forgot Password

If you forgot or need to change your password:

  1. On a desktop or laptop computer with an internet connection, open your preferred web browser.
  2. Go to the website address, continuingstudies.alaska.edu/forgot.aspx
    Recovery Password page
     
  3. Leave the Username field blank and empty.
  4. Type in your email address that is linked with your Genius account in the Email field.
    Recovery Password page with Email Address field highlighted
     
  5. Click the green Request Password button.
    Recovery Password page with the green Request Password button highlighted
     
  6. Check your email for a Password Reset email from UAContinuingEducation@geniussis.com.
    Password Reset email
     
  7. In the middle of the email, look for Password Reset In order to reset your password, please go to this page, click the link.
    Password Reset email with Password Reset link highlighted
     
  8. In the Reset your Password page, type in your new password in the New Password and Confirm Password Fields. Your password needs to be at least 8 characters long with an upper case, lower case, number, and special character like !@#$%^&*()_+`~Reset your Password page with the New Password and Confirm Password field highlighted
     
  9. Click the green Submit button once you are done.
    Reset your Password page with the green Submit button highlighted
     
  10. After you change your password, you will get a success message. Click on the yellow here link and it will take you to the Dashboard.
    Password change success message, with the yellow here link highlighted
     
  11. If it takes you to change your password again, scroll all the way down and click the blue Save button. Then, the Dashboard will become available for you to click on the top-left corner.
    Profile settings page with the blue Save button highlighted
     

Troubleshooting

Sign in Blocked Error Message

If you get the The user has been blocked for reaching the maximum of 5 invalid login attempts error message, you need to change your password. Please follow the Forgot Password section. If your account is still blocked after changing your password, please see the Need additional help or have issues section for log in support.The user has been blocked for reaching the maximum of 5 invalid login attempts, error message

An Account Already Exists Error Message

If you are creating a Genius account and get the There is already a learner with this email address error message, then a Genius account already exists with that email address. Please follow the Log in to Continuing Studies section to sign in to that account.

There is already a leamer with this email address error message

 

Need additional help or have issues

If you encounter issues with course registration or billing after logging in, please contact the Instructor, the Program Coordinator, or the individual who referred you to the course for assistance.

For log in support, requests may be submitted anytime by emailing the UAA Technical Support Center, uaa.techsupport@alaska.edu. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.

Print Article