Migrating Foxit PDF Editor License to New Cloud Console License

Overview

The University is moving to a new cloud-based management console for Foxit PDF Editor. This will require removing some files from the computer and then activate Foxit PDF Editor again with the new activation server. This guide will walk you through the files that need to be removed as well as how the process for activating to the new cloud console.

 

In this article:

 

What materials do I need?

  • Foxit PDF Editor installed
  • Admin perms to remove files

 

How do I use this technology?

Removing Link to On-Prem Console

The following folders/files need to be removed from the computer prior to new activation, for each user profile that may have activated Foxit PDF Editor on that machine. These files may or may not exist on the target machine. If they exist, they need to be removed.

Windows Machines:

  • C:\Users\%username%\AppData\Roaming\Foxit Software\Foxit PDF Editor\cacheData/
  • C:\Users\%username%\AppData\Roaming\Foxit Software\Foxit PDF Editor\Foxit Cloud FOXIT.UAA.ALASKA.EDU/
  • C:\Users\%username%\AppData\Roaming\Foxit Software\Foxit PDF Editor\pheecws.foxit.uaa.alaska.edu/
  • C:\Users\%username%\AppData\Roaming\Foxit Software\Foxit PDF Editor\fpmkey.txt
  • C:\Program Files (x86)\Foxit Software\Foxit PDF Editor\fpcsdk.config

Mac Machines:

  • ~/Library/Application Support/Foxit Software/

Activating Foxit PDF Editor against New Cloud Console

This section will walk you through activating Foxit PDF Editor against our Cloud Console.

  1. Open Foxit PDF Editor.
  2. Click Activate.

    Foxit Activation Notification
     
  3. Click Sign In.

    Foxit Choice to Sign In
     
  4. Click SSO Login.

    Foxit Sign In Screen
     
  5. Enter your UA email address and click Login.

    Login with SSO
     
  6. Enter your UA email address at the Office 365 Authentication Screen and click Next.

    Office 365 Sign In Screen
     
  7. Enter you UA password and click Sign In.

    Office 365 Password Screen
     
  8. Click the Yes button to stay signed in.

    Office 365 Stay Signed In screen
     
  9. Choose University of Alaska with your email address.

    Foxit Choose personal Or University Account
     
  10. You will get a message that Foxit PDF Editor will need to restart to apply the settings. Click Ok and Foxit PDF Editor will then restart.

    Notification that Foxit PDF Editor needs to restart
     
  11. Once restarted, you will get a notification that Foxit PDF Editor has successfully registered your formal license key.

    Foxit PDF Editor Successful Activation

Congratulations, you are now fully connected and activated against the new Cloud Console.

 

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Foxit PDF Editor form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact IT page for the appropriate support group.

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Details

Article ID: 766
Created
Tue 2/22/22 9:38 AM
Modified
Tue 7/26/22 2:57 PM

Related Services / Offerings (1)

The Foxit PDF Editor software is available through a centrally managed University of Alaska system license agreement. Departments can purchase licenses from this agreement for use by Staff, Faculty, and Students, whether for administrative duties, or academic work.