Get Started with Zoom

Overview

Zoom provides easy to use remote conferencing services that combines video conferencing, online meetings, chat, and mobile collaboration.

What materials do I need?

• Zoom supports a wide variety of operating systems, and devices. For a detailed list of supported devices and platforms review Zoom's System Requirements for PC, Mac, and Linux documentation.

How do I use this technology?

The following core capabilities are available with Zoom.

• High quality video, audio, screen sharing
• Up to 300 attendees can participate in Zoom meetings
• UA has webinar licenses available for up to 500 Zoom webinar participants
• H.323/SIP room systems integration
• Easy-to-use tools for online collaboration including screen sharing and co-annotation tools, breakout rooms, polling, and white-boarding
• Allows for high-quality recordings of meetings, and subsequent downloading of those recordings as MP4 files
• Multi-Platform client for macOS, Windows, iOS, and Android

Zoom is accessible via web browsers, as well as desktop and mobile client applications. You may find yourself using one, or more of these options as you participate in various Zoom meetings.

Get Zoom client on all your devices

You can use the following links to download Desktop Apps for Mac & Windows, as well as Mobile Apps for Android, and iOS devices.

• Zoom desktop client (Windows, or Mac)
• Apple Mobile/Tablet Zoom Client download from the App Store
• Google Android Mobile/Tablet Zoom Client download from Google Play

Start using Zoom

1. Go to the University of Alaska Zoom login portal.
    
2. Click the Sign In button.
   
   
    
3. Login with your UA Username, and password.
   
   
    
4. You'll should see the following Zoom Meetings screen.
   
   

Congratulations, you've successfully accessed your University of Alaska Zoom account!

Additional Information

Use the help resources listed below to learn how to successfully use Zoom.

• Zoom Live Training
• Zoom Training
• How do I join a meeting?
• How do I schedule a meeting?
• How does a host control a meeting?
• How do I schedule a meeting with Outlook?
• How do I record a meeting?
• How do I transcribe a Zoom recording?
• How do I share my screen?
• How do I allow someone to schedule a meeting on my behalf?
• Learn more about Zoom

Need additional help or have issues

For support, requests may be submitted anytime by Requesting Support for the Video Conferencing service. Support Requests are worked by Priority based on the Impact and Urgency of need as well as the order they are received by the IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for ways to contact the appropriate support group.