Overview
This article will guide you into signing the Zoom application using your UA Zoom account.
Note
Although the following steps and pictures were written for Google Chrome using a Windows 11 computer, you should be able to follow them on other devices, operating systems, and web browsers. Zoom's Login process is quite similar, sometimes even identical, across multiple platforms.
In this article:
What materials do I need?
How do I use this technology?
- Ensure you are signed out of any Zoom accounts in your web browser.
- The easiest way to do this is to clear your browser's data and cache. Below are instructions for common web browsers:
- Ensure you have your UA Zoom account activated.
- Launch the Zoom app.
- Click the Sign In button.
- Click the SSO button.
- Below the Sign In with SSO field, type alaska.
- Click the Continue button.
- This will launch your browser. You may need to sign into your UA Zoom account again.
- A successful sign-in page will appear and Zoom may automatically re-open.
- Alternatively, your browser may ask you to re-open the Zoom app. Accept that prompt. For example, this is what Google Chrome will show:
- To confirm you are logged into your UA Zoom account, click your profile picture on the top-right. You should now see your UA email.
Need additional help or have issues
For Zoom video tutorials, common troubleshooting issues, or other help articles, please visit Zoom's Support page.
For technical issues with the Zoom app, please contact Zoom Support.
For UA Zoom resources, please visit our Knowledge Base's Audio/Video Conferencing category.
For UA Zoom log-in support or other technical issues, requests may be submitted anytime using the appropriate Questions or Assistance with Video Conferencing form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.