Log in to your UA Zoom account in the Zoom app


This article will guide you into signing the Zoom application using your UA Zoom account.

Although the following steps and pictures were written for Google Chrome using a Windows 11 computer, you should be able to follow them on other devices, operating systems, and web browsers. Zoom's Login process is quite similar, sometimes even identical, across multiple platforms.

In this article:

What materials do I need?

How do I use this technology?

  1. Ensure you are signed out of any Zoom accounts in your web browser.
  2. Ensure you have your UA Zoom account activated.
  3. Launch the Zoom app.
  4. Click the Sign In button.
    Zoom app Sign-In page
  5. Click the SSO button.
    On the credentials page, select the SSO button
  6. Below the Sign In with SSO field, type alaska.
    Type alaska below Sign In wish SSO

  7. Click the Continue button.
  8. This will launch your browser. You may need to sign into your UA Zoom account again.
    On the UA Zoom SSO page, type in your UA username and current UA password in the fields, respectively.
  9. A successful sign-in page will appear and Zoom may automatically re-open.
    1. Alternatively, your browser may ask you to re-open the Zoom app. Accept that prompt. For example, this is what Google Chrome will show:
      If you are using Google Chrome to sign-in, click Open Zoom Meetings
  10. To confirm you are logged into your UA Zoom account, click your profile picture on the top-right. You should now see your UA email.
    Clicking your profile picture should show your UA email address

Need additional help or have issues

For Zoom video tutorials, common troubleshooting issues, or other help articles, please visit Zoom's Support page.

For technical issues with the Zoom app, please contact Zoom Support.

For UA Zoom resources, please visit our Knowledge Base's Audio/Video Conferencing category.

For UA Zoom log-in support or other technical issues, requests may be submitted anytime using the appropriate Questions or Assistance with Video Conferencing form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.


Article ID: 1585
Tue 9/12/23 4:17 PM
Thu 3/14/24 3:56 PM