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This article will help individuals to become familiar with Reports using TDNext. The person must have TDNext access in addition to access to the application in which the report resides.

Information on how an authorized person search for a specific report created within the Enterprise Service Management system.

Information on how people authorized to use the Enterprise Service Management (ESM) system can adjust some settings for their profile.

This getting started article will help Project Application Administrators to learn about and modify Notification Templates. Individual's must have the Admin access to one, or more, ESM applications.

This article will provide guidance to Enterprise Service Management (ESM) Ticket Application Administrators on how to activate custom notification templates.

This article will provide guidance to Enterprise Service Management (ESM) Client Portal Application Administrators on how to customize notification templates.

This article will provide guidance to Enterprise Service Management (ESM) Client Portal Application Administrators on how to activate custom notification templates.

This article will provide guidance to Enterprise Service Management (ESM) Project Application Administrators on how to customize notification footers.

This article will provide guidance to Enterprise Service Management (ESM) Project Application Administrators on how to customize notification templates.

This getting started article will help Project Application Administrators to learn about and modify Notification Templates. Individual's must have the Admin access to one, or more, ESM applications.

This article will provide guidance to Enterprise Service Management (ESM) Project Application Administrators on how to activate custom notification templates

This getting started article will help Ticketing Application Administrators to learn about and modify Notification Templates. Individual's must have the Admin access to one, or more, ESM ticketing application.

This article will provide guidance to Enterprise Service management (ESM) Application Administrators on how to use template tags within response templates.

This getting started article will help individuals to understand the Enterprise Service Management (ESM) Portfolio Planning. The individual must have the Portfolio Planning application and access to Work Management.

This article will help department/organizational leadership to manage and evaluate project requests using the Enterprise Service Management (ESM) system.