- Knowledge Base
- Enterprise Services
- Enterprise Service Management
- Ticket Management
Information on how to use the TDX messaging extension to collaborate with coworkers via Microsoft Teams on Enterprise Service Management (ESM) tickets, KB articles, Assets and more.
- Knowledge Base
- Enterprise Services
- Enterprise Service Management
The University of Alaska Enterprise Service Management (ESM) system uses a variety of terms throughout its interface. This article list those terms and definitions for reference.