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Information regarding a simple set of guidelines and suggestions for version management of Enterprise Service Management (ESM) Workflows.

Microsoft Power Automate is a cloud-based service that makes it practical and simple to build automated workflows

Ticket workflows define processes to be automated including steps requiring one or more individuals to provide information such as approval or denial of the request or selecting from a list of choices. This article shows how the person the step is assigned to will be notified of the request, how to find and review the request and how to take action on the request step.