Add or Change a Device in the IT Monitoring System

This service is used for requesting the addition of a device to the IT monitoring system, an update to settings in the monitoring system for a device, or the removal of a device from the monitoring system. Devices are monitored 24 hours per day, 7 days per week by IT services. This allows us to respond to critical alerts as soon as possible.

Eligibility

  • Faculty
  • Staff

Required Information

Before submitting a ticket, please have the following information ready:

  • Hostname of device
  • IP address of device
  • Contact information for person(s) responsible for device
  • Campus where device is hosted
  • If the device requires a level of monitoring higher than simple ICMP, we will need the admin username and password
 
Add or Change Device Monitoring

Details

Service Offering Id: 78
Created
Thu 12/9/21 11:03 AM
Modified
Thu 12/9/21 11:03 AM