Add macOS Computer to Apple School Manager

Overview

With the advent of the M1 Processor, Apple has provided a way to add University owned devices into Apple School Manager (ASM). When we add them to ASM, we gain added beneficial management commands when the device is enrolled in Jamf. It is preferred that we add any devices that we can to ASM to better manager our fleet of computers. In this article, we will explain the process to add those devices to ASM.

In this article:

• Add to Apple School Manager
  • Brand New/First Boot
  • Setup Assistant Already Completed
• Assign Device to Jamf

What materials do I need?

• iOS Device with Apple Configurator 2 Installed
• Mac Computer with M1 or newer Processor

How do I use this technology?

If you haven't already done so, install Apple Configurator 2 to your iOS device. If you don't have an iOS device, then please ask someone that does to perform this first section. 

Add to Apple School Manager (ASM)

Brand New/First Boot

If the Mac computer has never been started before (i.e. it's brand new out of the box) proceed with the following steps. Otherwise

1. Login to Apple Configurator with your managed Apple ID. If you don't have one or don't know what yours is, please contact the UAA IT Enterprise Applications team.
2. Boot up the Mac Computer.
3. At the Mac's Location screen, use Apple Configurator and point the circle from your iOS device to the screen. Once recognized, it should add to ASM.
   
   

Setup Assistant Already Completed

If you need to add a Mac that's currently configured to Apple School Manager, you must first erase all content and settings. Before you begin, make sure you have configured Apple Configurator for iPhone.

1. Launch Apple Configuration on your iPhone.
2. If you're adding a Mac portable, plug the Mac into a power source so it doesn't go to sleep during the process.
3. If the Mac is connecting to the Internet using Ethernet, plug in all necessary cables and adapters.
4. Do one of the following:
   • If your Mac has macOS 13 or later:
     1. Choose Apple > System Settings.
     2. Click General.
     3. Click Transfer or Reset.
     4. Click Erase All Content and Settings.
   • If your Mac has macOS 12 or earlier:
     1. Choose Apple > System Preferences.
     2. Then in the menu bar choose System Preferences.
     3. Click Erase All Content and Settings.
5. In Erase Assistant, enter your administrator information.
6. Review items that will be removed in addition to your content settings.
   If the Mac has multiple user accounts, click the arrow next to your account name to review the items.
7. Click Continue, then follow the onscreen instructions.
8. Wait for the Mac to restart.
9. Select the language in Setup Assistant.
10. Click Continue.
11. Proceed through Setup Assistant. Stop when you see the Country or Region pane.
    Important

    If you go past the Country or Region pane, you must restart your Mac.
12. Bring your iPhone close to the Mac, then do one of the following:
    • Scan the image that appears in the Setup Assistant.
    • Click Pair Manually in the lower-left corner of the Setup Assistant, then tap Manual Paring in Apple Configurator and enter the six-digit code that appears.
    The serial number and other information about the Mac is uploaded to Apple School Manger.
13. Wait for the process to complete.
14. Click Shut Down to turn off the mac.

Assign Device to Jamf:

1. Login to Apple School Manager with your managed Apple ID.
2. Click on the link on the left called Devices.
3. Search for the serial number of the Mac Computer you are working on.
4. Select it and in the right-hand pane at the top, click Edit MDM Server.
   
   
    
5. Choose Assign to the following MDM.
   
   
    
6. From the drop-down, select jamf.uaa.alaska.edu.
7. Click Continue.
8. Wait about 5 minutes.
9. Reboot the Mac. At this time, it should auto-process through the stages for first time setup.

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Endpoint Management Service (EPM) form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.