Overview
Individuals who have registered a “personal” DocuSign account using their UA email before requesting a UA DocuSign account can set their UA DocuSign account as the default.
In this article:
What materials do I need?
- Web browser (i.e. Mozilla Firefox, Google Chrome, Apple Safari, etc.)
- Email and password associated with your DocuSign account
- UA DocuSign account
How do I use this technology?
- Open your preferred web browser.
- Go to DocuSign's login page: https://account.docusign.com/.
- Log in with your DocuSign email and password.
- Once you are logged into your Home page, look on the top-right of the page:
- If you see 3 Sends Left and a Buy Now button, then proceed to step 5.
- If you do not see 3 Sends Left and the University of Alaska logo is present, then your UA DocuSign account has been already set as your default account. You can skip this Knowledge Base article entirely.
- Click your profile picture (it may be your initials).
- Click Switch Account.
- In the Select an Account prompt, click University of Alaska System.
- Click your profile picture again on the top right.
- Click My Preferences.
- In General Settings, under Your Default eSignature Account, click Set as default.
- Your default account is set, and the next time you log in, DocuSign will open this UA DocuSign account.
Need additional help or have issues
For technical issues or questions within DocuSign, you will need to open a Support Case with DocuSign Support.
For UA DocuSign login support, requests may be submitted anytime using the appropriate Digital Signatures Support form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.