Can I recover a message I deleted in Gmail?


When you delete a message, it stays in your Trash for 30 days. After that time, it will be permanently deleted from your account and you can no longer recover/undelete it.


What materials do I need?

  • Web browser
  • Your UA Username and password


How do I use this technology?

To undelete a message you must move the message(s) out of your Trash before 30 days has elapsed.

  1. Login to Gmail.
  2. On the left side of the page, scroll down, then click More > Trash.
  3. Check the box next to any messages you want to undelete.
  4. Click the Move to button.
  5. Choose where you want to move the message to.


Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at


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Article ID: 236
Tue 7/21/20 8:51 AM
Mon 8/15/22 1:59 PM