Overview
This article contains instructions on how to connect to the "MSC - Guest" network at Mat-Su College.
Warning
The
"MSC - Guest" WiFi network is intended for visitors and
should not be used by UAA students, faculty, or staff.
This network is
slower, has
limited access, and
requires daily re-authentication, which can interrupt your connection.
For the best experience, including
faster speeds and
persistent connectivity without daily logins, always connect to
"UAA WiFi - MatSu" using your UA credentials.
In this article:
What materials do I need?
- Wi-Fi-capable device such as an iPhone, Android phone, Windows laptop, macOS laptop, etc.
How do I use this technology?
- Navigate to your device's WiFi Settings.
- Connect to MSC - Guest.
- Your device will open a captive portal webpage.
- Click the "I accept the Terms of Service" check box.
- Click the "Sign In" button.
- The webpage should now say "Success", or "Page not found". Click the "Done" button or close the browser window.
- The prompt should now close and connect you to our Wi-Fi. If you received a "Page not found" message, please wait up to 1 minute.
- To test if you're connected, open any web page, such as Mat-Su College or Google.
Troubleshooting
If you are unable to connect, follow the troubleshooting steps below:
- Ensure you read and accepted our terms and conditions, then go back to step 1.
- All requirements met in the What materials do I need? section.
- Reboot your device, then go back to step 1.
- Forget the "MSC - Guest" SSID in your device's Wi-Fi settings, then go back to step 1.
- Check our UAA ITS Status Page for possible network outages.
If you are still having issues connecting to the WiFi, we would be happy to assist you!
Need additional help or have issues
For assistance, contact Campus Technology Services department:
- Phone: (907) 745-9764
- Email: msc.techsupport@alaska.edu