Install Milestone Client


The following is the procedure for installing the Milestone client.


Access to the Milestone Client security camera system must be requested by a department supervisor and submitted to IT Services.



  • UAA computer
  • Internet Access
  • Milestone Access 


  1. Navigate to Milestone download page 
  2. Look for version XProtect Expert 2020 R3 (20.3a). 
  3. Click on XProtect Smart Client 64-bit

    Milestone software download page Click on Xprotect Smart Client 64 Bit
  4. Download and install Milestone
  5. Set server name to Server/computer

    Milestone server logon screen
  6. Set authentication method to use windows authentication. This will automatically put in UA\username. 

    Milestone server logon screen  Authentication
  7. After the password is entered. Click connect.

    Milestone server logon screen  Connect button


Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at


Article ID: 498
Thu 4/1/21 7:56 AM
Tue 4/18/23 3:35 PM