Why can't I see my Learning Management System (Blackboard) Course?

Overview

This article provides information on reasons a course may not be visible in Blackboard.

What materials do I need?

While Blackboard Learn is available on all modern browsing platforms, some features are not fully supported by all browsers. For this reason, the following browsers are recommended for the best Blackboard Learn experience:

To check if your browser is supported, and for which features, navigate to the Blackboard Learn Browser Checker page.

Course Availability in LMS (Blackboard)

Students who are registered for a course are automatically added as a student in Blackboard. Courses may not appear in the My Courses module in Blackboard for a few reasons:

  • The instructor has not yet published the course for student view (most common reason).
  • The student has not yet successfully registered for the course.
  • There may be an issue with the student’s enrollment.

If you are registered for a course, but it is still not displaying in Blackboard, please contact your instructor for assistance. The instructor will be able to tell you if the course has been published for student view or when to expect it to become available for access.

If the instructor reports that the course is published for student view, but you are still unable to see it, please contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888 for assistance.

Additional Resources

Further instructional guides are available below.

Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888 or you can use the Seawolf Tech Portal to submit a ticket using the Support for Issues with Blackboard form.

 

 

Details

Article ID: 635
Created
Fri 8/20/21 12:38 PM
Modified
Tue 12/7/21 2:32 PM