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A step-by-step guide for installing AdminByRequest using Software Center, and using the application to escalate permissions for specific programs or system-wide.
Introductory information for departmental Ticketing App Administrators authorized and responsible for the maintenance, management, and overall operation of their department's Enterprise Service Management (ESM) ticketing application.
Guide for ESM App Admins to help create custom ticket statuses to support their departmental business practices.