Data Center

The University of Alaska Anchorage (UAA) operates several data centers in order to provide the community a reliable and secure space to house their IT assets. UAA departments can request having a rack-mountable server placed in an UAA IT Data Center. Benefits of, alternatives, and fees for this service are detailed below. Colocation is especially appropriate for high-reliability mission-critical servers, large computational systems, or dedicated systems with special needs that cannot be accommodated by a virtual server. The integrity of the space and service is maintained through internal controls and processes, and physical access is restricted to authorized individuals.

Benefits

  • Data centers located in Anchorage
  • High-speed network connectivity (Gigabit default, 10 Gbs available) to campus network
  • Firewall protection
  • Basic server monitoring (e.g. server heartbeat)
  • Environmentally controlled (HVAC)
  • Power distribution
  • Uninterruptible Power Supply (UPS)
  • Restricted & protected physical access
  • Video surveillance
  • Fire suppression
  • ITIL based processes ensure consistency of service delivery
  • Optional hardware support

Eligible Peoples

  • Faculty
  • Staff
  • Contracted Vendor

Requirements

Important Notes

  • All racking and unracking is performed by UAA IT Data Center administrators.
  • UAA IT reserves the right to specify rack locations.
  • UAA IT does not guarantee that any future expansions will be adjacent to existing equipment. Space in the Data Center cannot be reserved.
  • The customer is responsible for data removal/sanitizing of device and proper disposal at the time of decommission.

Cost

  • Submit a request to receive a estimate.

Availability

Rack hosting requests for service are processed weekdays from 8am to 5pm. Support is available 24 hours per day 365 days per year. Exceptions to this include and scheduled maintenance or unplanned outages.

Supported By

UAA IT Services. For support, requests may be submitted anytime via the links on the right side of this page. Requests generate a Ticket which will be worked in order received and urgency by the IT Employees with the knowledge and permissions to assist with the request. For immediate support please contact the Technical Support Center.

For immediate assistance please review the Contact IT page for the appropriate support group, or click one of the links to right to submit a ticket.

 
Request Colocation Add or Change Virtual Server

Details

Service ID: 283
Created
Thu 12/9/21 10:38 AM
Modified
Fri 12/17/21 7:16 PM