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Send a One-Off Survey Request to Customer

Surveys sent out from the Enterprise Service Management (ESM) system can have criteria set to send out surveys to a subset of individuals; however, sometimes it is desirable to have feedback relating ... need? Internet connectivity Web browser ESM TDWorkManagement access How do I use this technology? Open a web browser. Navigate to the UA ESM website. Login to UA ESM with your

Review List Configuration

Overview Once you have a list setup, we encourage your to review its configuration. In general new mailing lists are setup a discussion lists which allows any subscriber to post messages to the

Create a Playlist

Categories as part of playlists is a great way to ensure there is always up-to-date and current content showing on the screens.   What materials do I need? Internet connectivity Authorized

Pickup of Computer(s) and/or Peripherals to Surplus

Schedule the pick up and processing of equipment to be sent to UA surplus. ... This service is used to request picking up and processing of equipment to be sent to UA surplus. IT Services will sort equipment between bad, old, good and possible reallocatable equipment, and we

Where Should I Save Files

you create is different. Read on to find out more regarding storage options for individual, and group access, and a quick comparison between various storage services available to the university community. ... connectivity via either a web browser, or client software available on many operating systems. Ownership: The files uploaded to a Google Shared Drive is owned by the team. Sync to Device: Using the Drive

Calendar - Google Workspace

The University of Alaska provides eligible individuals, and university departments with an electronic calendar for their UA Account, or their delegated department account. All individuals

Add or Change SPSS Licenses

UA departments/employees may request SPSS, or changes to existing, licenses. ... SPSS licenses allows University of Alaska (UA) departments to purchase certain SPSS products at a discounted price. This licensing program is available to UA departments, faculty, and staff for

Mailman Guide for List Administrators

An introduction to Mailman for individuals responsible for managing a mailing list. ... . from a UAA department account), adding the address to this field will ensure the message is delivered without requiring the admin, or moderator having to approve the posting each time. Addresses

Recommendations for File Organization

"Now where did I save that file...?" It's a thought we've all had, typically followed by an agonizing length of time searching through files and folders trying to find the information you're look for ... Overview "Now where did I save that file...?" It's a thought we've all had, typically followed by an agonizing length of time searching through files and folders trying to find the information

How do I Use a Cisco VoIP Phone?

) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.

Office of Information Technology Banner Service

This is a link to the Service Page for Banner on the UA Office of Information Technology website ... This is a link to the Service Page for Banner on the UA Office of Information Technology website

When does my account expire?

expired semesterly. Disabled account owners may be able to appeal for a temporary, one time only, 30 day access by submitting a ticket to the IT Service Center. Staff and Faculty

Is an offline directory listing available?

Information about how to access a copy of the UA online directory when offline. ... Overview In short no. Information within the Online Directory is frequently changing. To help ensure that the university community has the latest contact information available we encourage you to

Attachments in Enterprise Service Management

Overview Attachments can be used in Enterprise Service Management (ESM) to associate work items with helpful documents. For instance, people are able to attach files to Project Requests so that

Remove a Forward from Exchange Account

  How do I use this technology? Open a web browser, and login to your UA Exchange account. Click Outlook.   In the top right, click Settings.   Click