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Add Services or Articles to Your Favorites

If you find yourself regularly referencing a Knowledge Base article or using a service, you can add it to your favorites to quickly access it in the future. ... or have issues For support, requests may be submitted anytime using the appropriate Service form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.

Dell USB-C Mobile Adapter (DA310)

Information regarding the Dell USB-C Mobile Adapter (DA310) that allows easy access to peripherals (mouse, keyboard, speakers, external storage, displays, etc.) without having to plug each one into the system. ... Overview The Dell USB-C Mobile Adapter offers a portable multiport 7-in-1 adapter that connects to a system using a USB Type-C cable and allows easy access to peripherals (mouse, keyboard

Create, edit, and collaborate on a Microsoft Form in Microsoft Teams

form You can use connectors to help keep your team up-to-date on responses for your forms. Just tell the connector which forms you wan to subscribe to, and the channel will be notified with a

Send Email to a Mailing List

the list, commonly refered to as "posting." In a few specific cases, typically UAA dynamic lists, only specific email addresses are authorized to post to the list. How do I use this technology

Email FAQ

How do I get an email account? UAA Email accounts are created automatically for students registered for at least 1 credit. Allow two business days after registration for account availability. To

Find the Computer Name on a Windows computer

uaa ... Overview How to find the computer name on a Windows computer. What materials do I need? Windows computer  How do I use this technology? Right-click on the Start button

Video Conferencing Etiquette

Some additional tips to make your video conferences more effective and efficient. ... speaking. This allows the current speaker to be seen by all sites without interruption. Try to connect 5 minutes early to do audio/video tests with other participants to maximize your time during

Disable Creation of .DS_Store Files by macOS

Linux/Unix systems but are typically visible to Windows. Mac users who connect to Windows file shares or use USB with FAT32 or ExFAT file systems leave behind these little bread crumbs which are visible

Manage Your Microsoft Team

account you'd like to remove from the Team.   Need additional help or have issues For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at

Support for Remote Connectivity VPN

Assistance with Remote Connectivity VPN, also known as Global Connect. ... Assistance with Remote Connectivity VPN, also known as Global Connect.

Add a New Device to Duo

(OTP) Token Note If you do not have a compatible Duo device, UAA IT Services can provide this token for free. To request one, please open a ticket here: Questions or Assistance with Multi

Add an Asset/CI to Ticket

the owning department and assigned employee, where appropriate, should be verified. What materials do I need? Internet connectivity A web browser Privileges within the UA ESM system to

Change Voicemail Greetings

Overview Individuals can customize the voicemail greeting associated with their assigned university telephone number.   Greetings Cisco Unity Connection allows individuals to define

OK to Pay

Request Web Analytics Report

This service is used to request a Google analytics reports on statistics for a website and it's sub-sites, or webpage. Eligibility Faculty Staff Required Information Before