Overview
You will utilize your UA username and password for access to almost all online services provided by UAA and UA. These include, but are not limited to email, wireless access, Learning Management System (LMS, aka Blackbaord Learn), Office 365 @ UA, Google Workspace @ UA, UAOnline, and Qualtrics. To lookup your username or reset your password visit me.uaa.alaska.edu.
In this article:
Manage your UA Credentials
To manage your UA credentials and set or reset your password, please visit https://me.uaa.alaska.edu and choose between Options 1 - 3 to proceed. Individuals new to the university who have never set their password should choose Option 3. Review the Claim Your UA Username, or Change My Account Password articles for additional information.
Username and Password
Your UA username gives you access to common tools like email, computers, online classes, and web conferences. You need to learn and memorize your UA username and password.
- UA ID
This is your student number or employee number.
Example: 39936138
- UA Username
This is your login name and default email address.
Example: John A. Doe is jadoe
- Password
A secret word with complexity requirements used with your username. Your password will need to be changed every 400 days.
Example: SeaWolv3s
- Email Address
An inbox where you receive official UAA emails.
Example: jadoe@alaska.edu
Email and Contacts
All students, staff, and faculty at UA receives an email account where you will receive official communications from the University. Students can set a preferred email address which will result in their UA Email account to be forwarded to their personal non-UA email address. Review the Change my Preferred Email Destination article for a details.
Is there any additional information I should know about?
Further information is available in the following knowledge articles.
Need additional help or have issues
For support, requests may be submitted anytime using the appropriate service form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.