Print from Android / iOS

Overview

With the wide range of devices available to the university community, the MobilePrint service allows you to easily print your files from your Android or iOS smartphone or tablet. Once you have sent your file to print, you may pay for and release your print job using either the online Print Center or one of the Print Release Stations around campus. You may pick up your print file at any of the printing devices supported by the Managed Print Service.

In this article:

How do I use this technology?

Requirements

For printing with the Pharos Print app for iOS or Android, please find below the system requirements:

  • Apple iOS 13.0 or later, iPadOS 13 or later, visionOS 1.0 or later
  • Android OS 4.4 or later
  • An active University of Alaska username & password

Things To Know

  • For additional information on printing, including a list of available locations, please refer to our Managed Print documentation.
  • Your file will be available to print for up to 2 hours.
  • The maximum file size you can upload to the online Print Center is 52.4 MB.
  • The maximum file size you can print from email is 25 MB.
  • If you attempt to send or upload text documents (.txt, .rtf, .csv) that contain no information, you will receive a notice that Uploading a zero length document is not supported.
  • When printing your files through the online Print Center, the cost is first deducted from your printing allocation then from your campus account. Please ensure that you have an adequate balance on your account for the printing request. Please note: it is not possible to use a generic Copy/Print card with the Print Center. If you need to pay for the print job with a print card, please use the physical Print Release Station located next to your desired printer in order to swipe your card.
  • When using the online Print Center under the Payment method section, you will see My Funds in bold text. The value associated with My Funds is the total of all the payment sources available to you. Below My Funds is the list of payment sources that have a balance, either positive or negative, for your account. Any payment source with a balance of zero ($0.00) will not be displayed. Note: individuals may have one or more of these payment sources depending upon their campus affiliation and roles within the university. The following accounts types are currently supported:
    • UAA Printing Allocation
    • UAA Wolfbucks
    • UAS Printing Allocation
    • UAS Whalebucks
    • UAF Bear Bucks
  • Physical Print Release Stations currently only support payment sources affiliated with the campus they are located at (e.g. UAA physical Print Release Stations only supports the UAA Printing Allocation and Wolfbucks).
  • Printing fees will be deducted from your account once you have released your print job from either the online Print Center or a physical Print Release Station.

Use The Pharos Print App for iOS or Android

The Pharos Print app allows you to easily print content from your iOS/iPadOS or Android device to the Managed Print service. Follow the direction below for configuring your device to use the UAA’s MobilePrint service.

First Steps

  1. From your mobile device, download the app directly from the app store for your supported platform.
  2. Once the app is installed on your device, start the Pharos Print app.
  3. Enter the following server address and port number then press Connect.
    • Server name: print.uaa.alaska.edu
    • Port: 443
  4. The Pharos Print app will connect to UAA’s Managed Print server and display a logon screen.
  5. Enter your UA Username and Password then press Log On. You are now ready to print using the app.

Features

From your device using the Pharos Print app you can:

  • Edit your finishing options before you print
  • Preview your file(s) before you print
  • Delete a print job from your MobilePrint secure print queue
  • View all file(s) in your MobilePrint secure print queue
  • View your available funds and printing costs (when applicable)

Submit a print job on an Apple iOS/iPadOS device

  1. Open up a document to print
  2. Press the Share icon
  3. Press Copy to Pharos Print
  4. If desired you can change print options such as the number of copies
  5. Press Apply Changes

Submit a print job on an Android device

  1. Open the Pharos Print app
  2. Select Upload from the main screen
  3. Select Camera or Documents under Choose a file to Upload
  4. Browse to the file you want to print
  5. Once the file is uploaded it will be listed on your Job List
  6. Select one or more files and choose the Print Options tab to change options such as the number of copies

Release your Print Job(s)

Your file(s) are now waiting to be printed from any managed print release station on campus or online via the Print Center. Your files will remain queued in the system for up to 120 minutes. The Release Print Jobs KB article goes into additional details on releasing your submitted print job(s).

Need additional help or have issues

For support, requests may be submitted anytime by Requesting Support for the Managed Print service. Support Requests are worked by Priority based on the Impact and Urgency of need as well as the order they are received by the IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for ways to contact the appropriate support group.

Print Article

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Print with Managed Print
This article introduces the various options available within the Managed Print system to easily print your files via email, online through a web browser, from a traditional computer print dialog, or from a iOS/iPadOS or Android device.