Overview
The simplest means of accessing an Exchange Online (Office 365) email account that you've been granted delegate access to, is through the Office 365 web interface.
What materials do I need?
- A web browser
- Your UA Username and Password
How do I use this technology?
- Login to your Office 365 @ UA account.
- On the left nav bar, click Outlook.
![Office 365 Account Landing page](https://service.alaska.edu/TDPortal/Images/Viewer?fileName=5b5bb168-bc5c-4940-93a4-d79736cdfb6c.png)
- In the upper right corner click the Account Manager icon.
![Office 365 Outlook account manager button highlighted](https://service.alaska.edu/TDPortal/Images/Viewer?fileName=f5f0c0c0-f04d-4253-987b-132dab58099b.png)
- From the drop down menu that appears, click Open another mailbox.
![Office 365 Outlook Open another mailbox button highlighted](https://service.alaska.edu/TDPortal/Images/Viewer?fileName=e05c6042-ffab-4ccb-96e1-b079ec46fdf9.png)
- In the Open another mailbox dialog box, enter the email address of the account to open.
![Office 365 Outlook Open another mailbox dialog box](https://service.alaska.edu/TDPortal/Images/Viewer?fileName=6068b5cb-4dcc-461a-9701-d6a209e3af5a.png)
- From the search results, select the appropriate mailbox.
![Office 365 Outlook Open another mailbox search directory results](https://service.alaska.edu/TDPortal/Images/Viewer?fileName=64b72f40-e0c9-44c7-805b-8a87056832fb.png)
Note
Be aware if the delegated account is configured to be hidden from the Global Address list, then it will not appear in the search results list; however, you'll still be able to access it by typing the full email address (e.g. uaa_someaccount@alaska.edu), and clicking Open.
- A new window, or tab, will open with the selected mailbox.
![Office 365 Outlook delegated mailbox inbox](https://service.alaska.edu/TDPortal/Images/Viewer?fileName=52844611-b4b2-41ab-a882-21c8bafa797b.png)
Need additional help or have issues
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.