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With Survey Tool, you can create online surveys, and polls with advanced functionality, and easily see results as they come in. When you create a form, you can invite others to respond to it using any web browser, even on mobile devices. As results are submitted, you can use built-in analytics to evaluate responses. Results can be easily exported to a PDF, or Word document.

An introduction on where to get started with creating and managing ticket surveys through the Enterprise Service Management (ESM) system to receive customer feedback, gauge customer satisfaction. Provides guidance on survey best practices, where to start creating survey questions in the survey bank, creating a survey, adding survey questions to the survey, customizing the customer notification message and more.

Discover the Qualtrics Online Survey software tool available to students, faculty, and staff.