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About Google Workspace @ UA
Google Groups
Groups brings together people, conversations and content
Google Hangouts
Instant messaging and video calls
Google Meet
Connect, and
Manage Product Models
Product Model
Disable Product Model
What materials do I need?
Internet connectivity
A web browser
Privileges within the UA ESM system to the Assets/CIs module
How do I use this
Support For Office 365 @ UA
Assistance with Office 365 @ UA. for how to do something; have something done you don't have permissions for; get answers to questions; or report an error with the system. ... Assistance with Office 365 @ UA. for how to do something; have something done you don't have permissions for; get answers to questions; or report an error with the system.
Concur Travel
Overview
Concur Travel is used to book travel for the University of Alaska.
Is there any additional information I should know about?
For issues with Concur, or submitting travel, contact
Support for Multi-Factor Authentication (MFA)
Get support with Multi-Factor Authentication (MFA) which includes but is not limited to the below;
Help! It is Not Working
Report an error message
Questions and help for how to do something
Don't have a device that can be used for authenticating
Create or Update Software License Management
Departments can submit a request to create or update software license management.
Required Information
Before submitting a ticket, please have the following information ready:
Software vendor name(s)
Points of contact for license(s)
Purpose for software
Bulk Update Asset Records
Information on how to bulk update multiple asset records within the Enterprise Service Management (ESM) system. ... need?
Internet connectivity
A web browser
Privileges within the UA ESM system to the Assets/CIs module
How do I use this technology?
Open a web browser.
Navigate to the UA ESM
Add a YouTube Video
Information on how to display a YouTube video on a digital sign. ... a way that makes the playback great. However, if uploading the original video is not an option read on to learn how to include a YouTube Embed URL.
Important
Embeded YouTube content is
About Microsoft Power Apps
Overview
PowerApps is a solution provided by Microsoft for Office 365. It allows individuals to create customized apps that connect their data and work. PowerApps simplifies the process of
Mailman Guide for List Administrators
An introduction to Mailman for individuals responsible for managing a mailing list. ... . from a UAA department account), adding the address to this field will ensure the message is delivered without requiring the admin, or moderator having to approve the posting each time. Addresses
Adobe Cloud License Support
Get support with Adobe Cloud License(s) which includes but is not limited to the below;
Help! It is Not Working
It says it is expired but it shouldn't be
Add/Purchase Adobe Creative Cloud
Support For Audio and Video Equipment
Assistance for how to do something with Audio/Video equipment; have something done you don't have permissions for; or get answers to questions. ... Get support with Audio and Video Equipment (AV) which includes but is not limited to the below;
Help! It is Not Working
Report an error message
Questions and help for how to do something
In office training for how to use the AV equipment
Quote for upgrade or replacement of equipment
What if I have more in my Google Drive than I have space available on my computer?
Overview
With Drive File Stream, this is no problem. Your files are stored exclusively online unless you make them available for offline access.
With Backup and Sync, if you don't have enough storage space on your computer you can choose to sync only a subset of folders in Drive.
Understand Image Copyright
Overview
When using images within a knowledge article it is best to create them yourself in order to ensure that the university owns the copyright on the images. You can find detailed information on copyright and acceptable use on the Wikipedia Copyright Infringement page.