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KB Article Review Process

Overview Knowledge base articles created in UA's Enterprise Service Management (ESM) system should be periodically reviewed in order to ensure articles remain accurate, and relevant. Depending

Edit Your Enterprise Service Management Profile

Information on how people authorized to use the Enterprise Service Management (ESM) system can adjust some settings for their profile. ... connectivity TDNext access ESM permissions How do I use this technology? Login to ESM. In the upper right corner, click your name.   Click My Profile.   A new window/tab

Can Cloud Service Providers Read/Access Data Stored Within Their Service?

A question we frequently receive is whether the service providers offering a cloud storage solution are technically capable of reading files stored on that service. Read on to find out about cloud storage services supported by the University of Alaska. ... Alaska supports cloud services hosted by Google and Microsoft. A summary of their access to customer data is provided below. Microsoft Encryption of data in transit: All communication between

Enterprise Service Management Excel Reporting Add-In

The Enterprise Service Management (ESM) system offers a Microsoft Excel add-in which allows an authorized individual to import TDNext reports directly into Excel, thus allowing for enhanced analysis ... . Refresh ESM Report Data Once a connection has been made to an ESM report, the data can refreshed/updated at any time by doing the following. Warning When refreshing report data all

Access Delegated Gmail Account

Overview The simplest means to access email accounts that you've been granted delegated access to is through the G Suite web interface What materials do I need? A web browser Your UA

Compare Microsoft Project Offerings

Tasks organized by My Day, My Tasks, and Assigned to me Basic plan templates Ability to view reports and dashboards

Get Started with Google Groups

Google Groups makes it easy for groups of people to communicate and collaborate. You can invite a group to an event, or share documents with the group. ... Overview Google Groups makes it easy for groups of people to communicate and collaborate. You can invite a group to an event, or share documents with the group. Using a group to share your

Restore Files in Microsoft SharePoint and Teams

Instructions and guidelines for SharePoint site owners to perform self-service document library restoration in scenarios such as mass file deletion, file corruption, or a malware attack. ... to use recycle bin to recover accidentally deleted files. Additionally, site owners have a second stage recycle bin which provides further opportunities to recover deleted files. Additional details

About Office Online

Overview Microsoft Office Online allows for individuals to create, collaborate and share documents, spreadsheets, and presentations online. Office Online files are stored and shared via OneDrive

Is there anything special I should be aware of regarding file or folder ownership with Google Drive?

then move it to someone else's folder, you are still the owner. When a UA account expires, and is later de-provisioned, all files owned by that account are deleted, including files that were moved

Can I assign ownership of a file in Google Drive to someone else?

By default, you own any file you create in or upload to Google Drive. You can transfer ownership of your Google files and folders to someone with a Google Account. ... Overview By default, you own any file you create in or upload to Google Drive. You can transfer ownership of your Google files and folders to someone with a Google Account. You can only

Can I continue to use Microsoft 365 Apps for Enterprise after I graduate, or leave the university?

Overview After leaving the university, you no longer will have access to the applications associated with your university identity. You will receive a notification that your subscription has ended

Chat - Google Workspace

Assistance, and requests related to university chat services for students, staff, faculty, and departmental use.

Compensation

Compensation and Classification is responsible for developing compensation programs, policies, and approaches that meet the unique needs of our academic and business units. This includes the creation

Compensation

Compensation and Classification is responsible for developing compensation programs, policies, and approaches that meet the unique needs of our academic and business units. This includes the creation

Survey - Office 365

Assistance, and requests associated with using university supported services such as Google Forms, Microsoft Forms, or Qualtrics for creating online surveys, registration forms, and other forms