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Request Softphone Access

Get setup to be able to receive and make phone calls through your computer using Jabber from Cisco. ... This service is used to request a softphone which is a computer software used to make phone calls over the internet from any device with a speaker and microphone, including computers. A softphone

Add or Change a Voice Menu

Request the addition of a voice menu to a department phone number, updates to an existing voice menu, or the removal of a voice menu from a phone number. ... This service is used to request the addition of a voice menu to a department phone number, updates to an existing voice menu, or the removal of a voice menu from a phone number. Eligibility

Electronic Door Lock Installation

This service is used to request the installation of a new electronic door access system on a campus interior or exterior door. Eligibility Faculty Staff Required Information Before

Add or Change Network Device

Request a new network device, changes or updates to an existing device, or the decommission of a device. ... Request a new network device, changes or updates to an existing device, or the decommission of a device. Eligibility Faculty Staff Required Information Before submitting a ticket

Enterprise Service Management Excel Reporting Add-In

The Enterprise Service Management (ESM) system offers a Microsoft Excel add-in which allows an authorized individual to import TDNext reports directly into Excel, thus allowing for enhanced analysis ... . Refresh ESM Report Data Once a connection has been made to an ESM report, the data can refreshed/updated at any time by doing the following. Warning When refreshing report data all

What options are available for sharing a file with Google Drive?

Overview Files, and folders, can be shared in several ways depending upon how broadly you want to make the resource available: Share with specific people: This option allows you to specify

When sharing a file in Google Drive what permissions are available?

under the Advanced to enable the following settings: Prevent editors from changing access and adding new people If you prevent sharing of a folder, it only applies to the folder. To turn this

Format Nested Lists

Overview All lists in TDX can be either numbered (e.g. 1, 2, 3), bulleted (e.g. circle, disc, square), or a combination of both. Numbered lists default to decimal numerals (e.g. 1, 2, 3, 4, etc

Add or Change SPSS Licenses

UA departments/employees may request SPSS, or changes to existing, licenses. ... SPSS licenses allows University of Alaska (UA) departments to purchase certain SPSS products at a discounted price. This licensing program is available to UA departments, faculty, and staff for

Questions or Assistance with Computer Labs

Assistance with computer labs for how to do something; have something done you don't have permissions for; or get answers to questions. ... Assistance with Computer Labs for how to do something; have something done you don't have permissions for; or get answers to questions like, Can I do ..... What does ..... mean/do How do I

Add or Change a Managed Print Location

This service is used to request a new Managed Print location, the relocation, or the decommission of an existing Managed Print location. Before submitting a ticket, please have the following

Series25

scheduling spaces and resources as well as managing events including pricing LYNX: Interface to our SIS, Banner. New and updated course meetings are imported every 5 minutes. X25 Analytics Schedule25/Optimizer Web API

Schedule Computer Lab Maintenance

Schedule computer lab maintenance to be performed by the Desktop Services team. ... This service is used to schedule computer lab maintenance to be performed by the Field Services team. Eligibility Faculty Staff Required Information Before submitting a ticket

SSMS Training

Learn more about using the Scheduling & Space Management System (SSMS) from basic customer training, as well as more targeted training for individuals looking to get help with certain uses or features of the system. ... Training is not required to access the Schedule & Space Management System (SSMS) it is simply there for those that want or need assistance to use the SSMS. The SSMS has a lot of different features

Support for the Scheduling & Space Management System (SSMS)

) which includes but is not limited to the below; Help! It is Not Working Report an error message Questions and help for how to do something Add or change a person's permissions Change