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New or Repurposed Computer and/or Peripherals

  1. Services
  2. Services by Department
  3. Information Technology
  4. Computers & Peripherals
  5. University Computers
following information ready: Type of Computer Desired Desired Operating System Desired Peripherals to Include Building & Room to be used in Software to be installed Billing Information (Fund and Org)

Create a Deployment or Configuration Workflow

  1. Services
  2. Services by Department
  3. Information Technology
  4. Enterprise Information Systems & Automation
  5. Endpoint Management System (EPM)
Request the creation of a workflow (build) that will be deployed to the different locations, whether a lab or a campus. ... Service Description This service is for creating a workflow (build) that will be deployed to the different locations, whether a lab, department, or a campus. Eligibility Faculty Staff

Add or Change a URL Redirect

  1. Services
  2. Services by Department
  3. Information Technology
  4. Website Management
  5. Web Hosting
Request a redirect of one university URL to another university URL. ... This service is used to request a redirect of one URL to another URL. This means if someone types in or clicks on a link to a redirected URL, it will take them to newly requested URL instead

Setup a New Department Printer

  1. Services
  2. Services by Department
  3. Information Technology
  4. Printing
  5. Department & Employee Printing
This service is used to request the setup of one or more office printer(s). This request is for non-Managed Print printers and devices. Eligibility Faculty Staff Required Information

Return Material Authorization Asset

  1. Knowledge Base
  2. Enterprise Services
  3. Enterprise Service Management
  4. Asset/CI Management
Overview Items being returned to vendors for repair, replacement, or exchange (commonly refereed to as Return Merchandise Authorization or RMA) must have their asset record updated within the

KB Article Review Process

  1. Knowledge Base
  2. Enterprise Services
  3. Enterprise Service Management
  4. Knowledge Management
Overview Knowledge base articles created in UA's Enterprise Service Management (ESM) system should be periodically reviewed in order to ensure articles remain accurate, and relevant. Depending

View Mailing List Membership Roster

  1. Knowledge Base
  2. Communication & Collaboration
  3. Mailing List
article: Access List's Roster Save List's Roster What materials do I need? A computer connected to the Internet A web browser How do I use this technology? Access List's Roster

Manage Vendors

  1. Knowledge Base
  2. Enterprise Services
  3. Enterprise Service Management
  4. Asset/CI Management
Disable Vendor What materials do I need? Internet connectivity A web browser Privileges within the UA ESM system to the Assets/CIs module How do I use this technology? Review

Add or Change a Managed Print Location

  1. Services
  2. Services by Department
  3. Information Technology
  4. Printing
  5. Managed Print
This service is used to request a new Managed Print location, the relocation, or the decommission of an existing Managed Print location. Before submitting a ticket, please have the following

Hire/Rehire of Temporary Employees

  1. Services
  2. UAA
  3. Employment Changes
Semester assignments for adjuncts, student workers and temp staff

Submit Student Aid

  1. Services
  2. UAA
  3. Student Aid
This service is used by University Departments to submit a Student Aid request

Request Travel Assistance

  1. Services
  2. UAA
  3. Travel Assistance

Purchase Assistance

  1. Services
  2. UAA
  3. Purchase

Auto Install Application(s) on Devices

  1. Services
  2. Services by Department
  3. Information Technology
  4. Enterprise Information Systems & Automation
  5. Endpoint Management System (EPM)
Request deployment of application(s) to macOS, or Windows university computers that need additional software. ... Service Description This service is used to request deployment of applications, whether Apple or Windows, to those devices that need additional software outside of an initial build process

Add or Change a Vanity URL(s)

  1. Services
  2. Services by Department
  3. Information Technology
  4. Website Management
  5. Web Hosting
Request a new vanity URL to replace a current URL, moving a vanity URL to a different URL, or removing a vanity URL. ... This service is used to request a new vanity URL to replace a current URL, moving a vanity URL to a different URL, or removing a vanity URL. Important Note: Vanity URLs are only for webpages, they