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New or Repurposed Computer and/or Peripherals
following information ready:
Type of Computer Desired
Desired Operating System
Desired Peripherals to Include
Building & Room to be used in
Software to be installed
Billing Information (Fund and Org)
Create a Deployment or Configuration Workflow
Request the creation of a workflow (build) that will be deployed to the different locations, whether a lab or a campus. ... Service Description
This service is for creating a workflow (build) that will be deployed to the different locations, whether a lab, department, or a campus.
Eligibility
Faculty
Staff
Add or Change a URL Redirect
Request a redirect of one university URL to another university URL. ... This service is used to request a redirect of one URL to another URL. This means if someone types in or clicks on a link to a redirected URL, it will take them to newly requested URL instead
Setup a New Department Printer
This service is used to request the setup of one or more office printer(s). This request is for non-Managed Print printers and devices.
Eligibility
Faculty
Staff
Required Information
Return Material Authorization Asset
Overview
Items being returned to vendors for repair, replacement, or exchange (commonly refereed to as Return Merchandise Authorization or RMA) must have their asset record updated within the
KB Article Review Process
Overview
Knowledge base articles created in UA's Enterprise Service Management (ESM) system should be periodically reviewed in order to ensure articles remain accurate, and relevant. Depending
View Mailing List Membership Roster
article:
Access List's Roster
Save List's Roster
What materials do I need?
A computer connected to the Internet
A web browser
How do I use this technology?
Access List's Roster
Manage Vendors
Disable Vendor
What materials do I need?
Internet connectivity
A web browser
Privileges within the UA ESM system to the Assets/CIs module
How do I use this technology?
Review
Add or Change a Managed Print Location
This service is used to request a new Managed Print location, the relocation, or the decommission of an existing Managed Print location.
Before submitting a ticket, please have the following
Hire/Rehire of Temporary Employees
Semester assignments for adjuncts, student workers and temp staff
Submit Student Aid
This service is used by University Departments to submit a Student Aid request
Auto Install Application(s) on Devices
Request deployment of application(s) to macOS, or Windows university computers that need additional software. ... Service Description
This service is used to request deployment of applications, whether Apple or Windows, to those devices that need additional software outside of an initial build process
Add or Change a Vanity URL(s)
Request a new vanity URL to replace a current URL, moving a vanity URL to a different URL, or removing a vanity URL. ... This service is used to request a new vanity URL to replace a current URL, moving a vanity URL to a different URL, or removing a vanity URL.
Important Note: Vanity URLs are only for webpages, they