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Make a Phone Call Using Cisco Jabber
Overview
With your campus phone number enabled for Softphone access you are able to make phone calls using your office phone number from anywhere you have Internet connectivity
OneDrive for Business macOS Client Setup
This article will teach you how to use UA OneDrive for Business on MacOS compatible devices. ... Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Add an Attachment to a Ticket
Attachments can be added to a ticket at any time to facilitate access to supporting documentation necessary to fulfill the requested work. ... ?
Web Browser
Access to either the UA Service Portal, or UAA Service Portal
Your UA Identity
How do I use this technology?
File Restrictions
There are a few restrictions for any files
Dell C3422WE 34" Curved Video Conferencing Monitor
(typical)
Response Time:
5 ms typical (Fast) (gray to gray)
8 ms (Normal mode) (gray to gray)
Color Support:
16.7 million
Input Connectors
1 x HDMI
Update a Department/Program Listing in the Online Directory
Information on how to request an update to a department's existing listing in the UA online directory. ... administrative assistants, or office support staff. It is helpful for the delegates to be familiar with - or even involved with - personnel paperwork so that updating the department listings occurs
Create a Display/Monitor Asset
Information on how to manually create a display/monitor asset record within the Enterprise Service Management (ESM) system. ... connectivity
A web browser
Privileges within the UA ESM system to the Asset/CIs module
How do I use this technology?
Open a web browser.
Navigate to the UA ESM website.
Login to the
Get started with Google Chat
Google Chat allows you to quickly and easily communicate with one person, or an entire group. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently. ... about?
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.
Microsoft Teams Standard or Private Channels
(those not in the Outlook invite), but not after.
Need additional help or have issues
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Gmail Labels Are Different From Folders
automatically deletes messages in the Trash after 30 days.
Need additional help or have issues
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Pop Out a Chat in Teams
window will open.
Need additional help or have issues
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Microsoft Office Licensing: Volume vs. Office 365 for macOS
collaboration in Word only
Shared computers (e.g. Kiosks, Labs, etc.)
Computers that are offline, or not connected to any network
Additional information regarding the
Delegate Access to Gmail Account
have issues
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Configure a List Where Only Owners, and Moderators Can Post
How to configure a Mailman list so that only owners, and moderators can post. ... Overview
How to configure a Mailman list so that only owners, and moderators can post.
How do I use this technology?
In order to do this, you must make sure that subscribers and non
How to set a background in a Microsoft Teams Video conference
-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.
Search for Tickets in Ticketing Application
This introductory article will help individuals with access to an Enterprise Service Managment (ESM) ticketing application (TDNext) to search for tickets. ... appropriate Enterprise Service Management form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.