Access Adobe Applications with an UA Account

Overview

This article will show how to access the Adobe Creative Cloud license using your University Identity. If you have not been assigned a licence you need to go submit a request for a Adobe Creative Cloud license.

In this article:

• What materials do I need?
• How do I use this technology?
  • Welcome Email to Adobe Creative Cloud
  • Signing in to Adobe Creative Cloud if no prior Adobe Account with your email
  • Install the Creative Cloud Desktop App
• Next Steps
• Need additional help or have issues

What materials do I need?

• Computer
• Admin Access on a personal computer or with assistance from the Technical Support Center for University Devices
• License for Adobe Creative Cloud or Acrobat DC

How do I use this technology?

Welcome Email to Adobe Creative Cloud

Shown below is an example of what the welcome email from Adobe will look like. This will be referenced further in this article.

Signing in to Adobe Creative Cloud if no prior Adobe Account with your email

After you are assigned a license, Adobe sends a welcome email. In this email it will ask you to finish setting up your account. If you did not receive that welcome email, then follow the instructions below to access your account.

1. Navigate to https://creativecloud.adobe.com
2. Click Sign In.
   
    
3. Enter your email address and press Continue.
   
    
4. If you already had a Personal Adobe ID with your email address, you will see the following screen. Choose Company or School Account
   
    
5. If you did not already have a Personal Adobe ID with your university email or you chose the option from above. Enter your email at the Microsoft 365 Prompt.
   
    
6. Enter your UA password for your University Account
   
    
7. Approve your Duo prompt. For example:
   
    
8. If you have been migrated to using your University ID from your Personal Adobe ID, select Join Team.
   
    

Install the Creative Cloud Desktop App

1. After you are signed in, click the Install Creative Cloud app link on the right hand side to start the process to install the Creative Cloud desktop app.
   
    

Next Steps

After downloading and installing the Creative Cloud Desktop app, you will be able to install any application that you would like that is part of the license.

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Personal Computer Support form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.