A Desktop is an information display tool within the Enterprise Service Management (ESM) system that provides visual insights of key performance indicators (KPI), metrics and key data points to monitor the health of the organization’s work as it relates to the individual. The ESM Desktops are customizable and offers the following eleven (11) layouts to choose from.
For support, requests may be submitted anytime using the appropriate Enterprise Service Management form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.