Enterprise Service Management Desktop Layout Options

Overview

A Dashboard is an information display tool within the Enterprise Service Management (ESM) system that can provide quick access to active tickets, visual insights of key performance indicators (KPI), metrics and key data points to monitor the health of the organization’s work.

The ESM Dashboards are customizable offers the a great deal of layout flexibility. Dashboards are comprised of a series of one, or more, rows with each row consisting of one of eleven (11) available layout.

Row Layout Options

Enterprise Service Management Dashboard Row Layout Options

  • 100%: The dashboard row consists of a a single full width column.
  • 50%-50%: Splits the dashboard row into two vertical equal width columns.
  • 33-33-33%: Splits the dashboard row into three vertical equal width columns.
  • 33-66%: Splits the dashboard row into two vertical columns with the left column 33% width, and the right column 66% width.
  • 66-33%: Splits the dashboard row into two vertical columns with the left column 66% width, and the right column 33% width.
  • 75-25%: Splits the dashboard row into two vertical columns with the left column 75% width, and the right column 25% width.
  • 25-75%: Splits the dashboard row into two vertical columns with the left column 25% width, and the right column 75% width.
  • 25-50-25%: Splits the dashboard row into three vertical columns with the left and right column 25% width, and the center column at 50% width.
  • 25-25-50%: Splits the dashboard row into three vertical columns with the left two columns at 25% width, and the right column at 50% width.
  • 50-25-25%: Splits the dashboard row into three vertical columns with the left column at 50% width, and the right two columns at 25% width.
  • 25-25-25-25%: Splits the dashboard row into four vertical equal width column each 25% wide.

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Enterprise Service Management form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.

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