Use pre-built reports, create custom reports and saved searches, and build desktops.
Information on how an authorized person can change their default Desktop within the Enterprise Service Management system.
Information on requesting a Desktop Template for use by others within the Enterprise Service Management (ESM) system.
Individuals who have created their own Desktop(s) within the Enterprise Service Management (ESM) system can delete these desktops when they are no longer useful. This article will walk through to process of deleting a Desktop.
Information on how to edit a Desktop within the Enterprise Service Management (ESM) system.