Create in Article Anchor Links

Overview

When articles become lengthy including the use of in-page links can improve customer's navigation and access to the content. Unless the article is short, if it has three or more headings, include a table of contents (TOC) in the form of a bulleted list.

Most of the time you will not need TOC links to headings below H3 unless it is a complex article; however, it is a judgment call of how "deep" to make the TOC. When creating a TOC the standard preceding phrase which should be used is "In this article:". This phrase should be in the bold style; however, it should not be in an HTML header (e.g. H2, H3, etc.) format.

 

In this article:

 

Making an anchor

  1. Locate the text you want to create an anchor for.
  2. Place the cursor before the text.
    • Do not select/highlight the text. That would format the text like a link.
  3. Click the Anchor button.

    TDX Knowledge article editor insert anchor button highlighted
     
  4. Enter the name of the anchor.

    TDX Knowledge editor Anchor Properties dialog window
     
  5. Click Ok.

 

Linking to an anchor

  1. Select the text that you want to link to the anchor.
  2. Click the Link button.

    TDX Knowledge Article editor link button highlighted
     
  3. In the Link dialog window, click the Link Type drop-down menu, and select Link to anchor in the text.

    TDX Knowledge article editor link dialog link type drop-down menu
     
  4. In the Select an Anchor section click the By Anchor Name drop-down menu, and select the desired anchor text.

    TDX Knowledge editor link dialog select an anchor drop-down menu
     
  5. Click Ok.

 

 

 

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