Overview
When articles become lengthy including the use of in-page links can improve customer's navigation and access to the content. Unless the article is short, if it has three or more headings, include a table of contents (TOC) in the form of a bulleted list.
Most of the time you will not need TOC links to headings below H3 unless it is a complex article; however, it is a judgment call of how "deep" to make the TOC. When creating a TOC the standard preceding phrase which should be used is "In this article:". This phrase should be in the bold style; however, it should not be in an HTML header (e.g. H2, H3, etc.) format.
In this article:
Making an anchor
Before creating a link, it is necessary to create a link anchor. The following steps will guide you through the process of creating an anchor.
- Locate the text you want to create an anchor for.
- Place the cursor before the text.
- Do not select/highlight the text. That would format the text like a link.
- Click the Anchor button.

- Enter the name of the anchor.

- Click Ok.
Linking to an anchor
After an anchor is created you can then use the link to create an entry in the table of contents. The following steps will guide you through the process of creating a TOC link.
- Select the text that you want to link to the anchor.
- Click the Link button.

- In the Link dialog window, click the Link Type drop-down menu, and select Link to anchor in the text.

- In the Select an Anchor section click the By Anchor Name drop-down menu, and select the desired anchor text.

- Click Ok.