Format Nested Lists

Overview

All lists in knowledge articles can be either numbered (e.g. 1, 2, 3), bulleted (e.g. circle, disc, square), or a combination of both. Numbered lists default to decimal numerals (e.g. 1, 2, 3, 4, etc.). Sub numbered lists should be formatted as lower-alpha (e.g. a, b, c, d, etc.) and then lower-roman (e.g. i, ii, iii, iv, v, etc.) for clarity. Bulleted lists default to circle. Sub-bulleted lists should be formatted as disc, and then square for clarity. Lists that combine numbered, and bulleted lists should combine the above styles as appropriate.

In this article

Formatting nested numbered lists

  1. Click in the first nested list item.
    1. Right-click to display the context-sensitive menu. The contents of the menu will depend on your previous action.
      Knowledge editor contextual menu type 1 showing Numbered List Properties
      Knowledge editor contextual menu type 2 showing Numbered List Properties
    2. Select Numbered List Properties.
    3. From the Type drop-down menu choose the desired type.
      Knowledge article editor Numbered List Properties type drop-down menu
    4. Click Ok.
      Knowledge editor Numbered List Properties dialog window

Formatting nested bulleted lists

  1. Click in the first nested list item.
    1. Right-click to display the context-sensitive menu. The contents of the menu will depend on your previous action.
      Knowledge article bulleted list menus
    2. Select Bulleted List Properties.
    3. From the Type drop-down menu choose the desired type.
      Knowledge Editor bulleted list properties dialog box
    4. Click Ok.