Overview
Employees can use the Online Directory's self-service feature to update your primary department affiliation, title, office building, room number, fax number, and other information.
The following provides a listing of the directory information that can, and cannot be changed via Self-Service. These are, but not limited to, the following:
Attribute Summary
| |
Individual |
| Self-Service |
- Primary department affiliation
- Title
- Office Building
- Room Number
- University mailing address (if applicable)
- Fax Number
- Assistant Name (if applicable)
- Display Phone Number (if applicable)
- Personal Title (e.g. Dr.)
- Photo
- UA Expertise
- Labeled URI
- Edu Person Assurance
- Edu Person Orcid
- UA Preferred Affiliation
- WWW Home Page
|
| Not Self-Service |
- First Name
- Last Name
- Display Name
- Email Address
- Office Phone Number
|
Use the Online Directory self-service
- Go to the Online Directory site.
- Click the Login button located at the top right of the page.
- Enter your UA Username and password, then click Login.
- After login, click the Welcome, <your UA Username> text at the top right of the page.
- You will be taken to your directory entry, click the edit button.
- You will be presented with a screen where you'll be able to edit self-service attributes.
- To change one, or more, of the attributes listed in the Attribute Summary table above, click on the desired field. Please be aware of the following considerations when making changes:
- Department: This sets a person's primary department affiliation for those individuals with more than one job assignment; however, it does not add, or remove the person from the actual department listing. Only department delegates, or IT Services, can change membership for the actual department listing. See the Update a Department/Program Listing in the Online Directory KB article for further details.
- Building: When changing the building name you will have a list appear that will dynamically update as you type with a list of university buildings. Please select the appropriate building from the list. Employee's with multiple office locations should select the building that represents your primary office.
- Room: Employees should enter the physical room number of their primary office. Please note: This must be the number as posted outside your primary office door, and not the room number of the office suite, if applicable, that your office is located within.
- Office Location: The office location address will automatically update based upon the selected building.
- Mailing Address: The mailing address will automatically update based upon the selected building for those locations with a predefined mailing address and will be un-editable. Otherwise, you will be able to enter an appropriate mailing address (e.g. PO Box 12345).
- Fax: If applicable, enter your office fax number as a valid 10-digit (e.g. 9077866001) UA fax number.
- Assistant: For individuals with an assistant, enter the assistant's UA Username (e.g. cwolfe) in the field and click the Validate button to ensure a person can be found, otherwise if a person can not be identified a No result found message will be displayed.
- Display Phone #: For individuals that would like to have a number displayed in the directory other than your primary office phone number, enter a valid 10-digit (e.g 9077866011) UA Telephone number.
- After updating the desired fields, click the Save button.
Request an update to an employee's Online Directory listing
Employees, or their department heads, may submit the Add or Change a Person's Record in the UA Directory form. Information updated via Self-Service (described above) is immediately applied to the Online Directory; however, it may take some time to replicate across all the servers which host the information. Update requests submitted via the Add or Change form are typically completed within 4 to 5 business days from the date of submittal.
Need additional help or have issues
For support, requests may be submitted anytime by Requesting Support for the Online Directory service. Support Requests are worked by Priority based on the Impact and Urgency of need as well as the order they are received by the IT Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact IT page for ways to contact the appropriate support group.