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Enterprise Service Management Dashboard Layout Options
Information regarding the dashboard layout options available within the Enterprise Service Management (ESM) system.
Edit an Enterprise Service Management Dashboard
Information on how to edit a Desktop within the Enterprise Service Management (ESM) system.
Delete an Enterprise Service Management Dashboard
Individuals who have created their own Dashboard(s) within the Enterprise Service Management (ESM) system can delete these desktops when they are no longer useful. This article will walk through to process of deleting a Dashboard.
Create an Enterprise Service Management Dashboard for Others to Use
Information on requesting a Desktop Template for use by others within the Enterprise Service Management (ESM) system.
Create an Enterprise Service Management Dashboard
Change Enterprise Service Management Default Dashboard
Information on how an authorized person can change their default Desktop within the Enterprise Service Management system.
Get Started with Dashboards
Access Your UAA Windows PC Remotely
This article outlines the steps to use the Remote Desktop Protocol (RDP) for connecting to your on-campus UAA Windows PC from an off-campus Windows or Mac computer.
Endpoint Operating System Updates
What are the Different Support Channels UAA IT Services Offers?
Learn how we can assist you with various computing andtechnical requests, as well as general questions about technology.
Can I get In-Person Support for my Computing Needs?
Discover how our Desktop Services team can provide you with in-person support for issues with your computer equipment.
Getting Started with Virtual Computers (VDI)
Sign Into UAA Windows Device Off Campus After a Password Change
Article that explains how to sign into a UAA Windows device that is off campus following a password change.
IT Services' Computer Purchasing Recommendations
This guide covers our recommended purchasing options for new desktop or laptop computers.