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UA Foundation Assistance

will be worked and responded to during normal operating hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Business Services.

How many devices can I install Office 365 ProPlus on?

phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.

Check Display Settings for Multiple Displays on Chromebook

  Click the Gear icon on the pop-up menu to open Settings   Select Connected Devices on the left   Click the Displays option listed under Device To adjust your

Request Training with Website - University

@uaa.alaska.edu. Instructions on what to do next will be sent to you once we set up your personal training portal. Web Consultations are available for one or more current authors of the same site looking

Google Workspace Sync for Microsoft Outlook (GWSMO) Feature Limitations

contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

Student Aid

worked and responded to during normal operating hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Business Services

Employee Performance Evaluations

responded to during normal operating hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Human Resources Coordinator Team.

Timesheet Assistance

responded to during normal operating hours for UAA Shared Services. UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time. Provided By UAA Shared Services Human Resources Coordinator Team.

How to set a background in a Microsoft Teams Video conference

-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.

Comparing Collaboration Tools

The University of Alaska provides a number of collaboration services to the university community. Students, staff, and faculty can take advantage of one, some, or all of these tools. If you are not sure which one to choose for a specific task, read on for a feature comparison. ... Available to UA Employees, contact UAA Tech. Support Center for assistance. Toll-fees apply. Yes, toll-fees apply No Yes, toll-fees apply Quick, Easy Instant

Introduction to Multi-Factor Authentication

Authentication form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For additional assistance

Network Security

Requests for changes and allowances in the UAA network firewall. ... This service is used is to request an allowance of legitimate traffic from a university supported device through the UAA network firewall. Eligible Peoples IT Services staff Embedded IT

Add an Asset/CI to Ticket

the owning department and assigned employee, where appropriate, should be verified. What materials do I need? Internet connectivity A web browser Privileges within the UA ESM system to

Transfer a call in Cisco Jabber

In this article, the user will learn how to transfer a call in Cisco Jabber. ... number, 786-4646, can be entered as 64646). If it's not a UAA number, enter '81' first then the whole number.   Click the Call button to begin the transfer

Add an Attachment to a Ticket

Attachments can be added to a ticket at any time to facilitate access to supporting documentation necessary to fulfill the requested work. ... Investigation Request.docx" Open Department's confidential repository (e.g. MS Teams ESM UAA Example App) Navigate to appropriate location in the Confidential Repository (e.g. General channel