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UA Foundation Assistance
will be worked and responded to during normal operating hours for UAA Shared Services.
UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time.
Provided By
UAA Shared Services Business Services.
How many devices can I install Office 365 ProPlus on?
phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.
Check Display Settings for Multiple Displays on Chromebook
Click the Gear icon on the pop-up menu to open Settings
Select Connected Devices on the left
Click the Displays option listed under Device
To adjust your
Request Training with Website - University
@uaa.alaska.edu. Instructions on what to do next will be sent to you once we set up your personal training portal.
Web Consultations are available for one or more current authors of the same site looking
Google Workspace Sync for Microsoft Outlook (GWSMO) Feature Limitations
contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Student Aid
worked and responded to during normal operating hours for UAA Shared Services.
UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time.
Provided By
UAA Shared Services Business Services
Employee Performance Evaluations
responded to during normal operating hours for UAA Shared Services.
UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time.
Provided By
UAA Shared Services Human Resources Coordinator Team.
Timesheet Assistance
responded to during normal operating hours for UAA Shared Services.
UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time.
Provided By
UAA Shared Services Human Resources Coordinator Team.
How to set a background in a Microsoft Teams Video conference
-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.
Comparing Collaboration Tools
The University of Alaska provides a number of collaboration services to the university community. Students, staff, and faculty can take advantage of one, some, or all of these tools. If you are not sure which one to choose for a specific task, read on for a feature comparison. ...
Available to UA Employees, contact UAA Tech. Support Center for assistance.
Toll-fees apply.
Yes, toll-fees apply
No
Yes, toll-fees apply
Quick, Easy Instant
Introduction to Multi-Factor Authentication
Authentication form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For additional assistance
Network Security
Requests for changes and allowances in the UAA network firewall. ... This service is used is to request an allowance of legitimate traffic from a university supported device through the UAA network firewall.
Eligible Peoples
IT Services staff
Embedded IT
Add an Asset/CI to Ticket
the owning department and assigned employee, where appropriate, should be verified.
What materials do I need?
Internet connectivity
A web browser
Privileges within the UA ESM system to
Transfer a call in Cisco Jabber
In this article, the user will learn how to transfer a call in Cisco Jabber. ... number, 786-4646, can be entered as 64646).
If it's not a UAA number, enter '81' first then the whole number.
Click the Call button to begin the transfer
Add an Attachment to a Ticket
Attachments can be added to a ticket at any time to facilitate access to supporting documentation necessary to fulfill the requested work. ... Investigation Request.docx"
Open Department's confidential repository (e.g. MS Teams ESM UAA Example App)
Navigate to appropriate location in the Confidential Repository (e.g. General channel