How can I access Zoom training?



How do I use this technology?

To make sure you have full access during your Zoom training you'll need to claim your Zoom account, reserve a Live Training event, and of course install Zoom.


Claim Your Zoom Account

Claim your University of Alaska Zoom account by going to and then follow the instructions below:

  1. Click the Sign in - Configure your account.
  2. Use your UA credentials to login.

If you do not currently have a Zoom account, following the above steps will create one for you. If you already have a Zoom account separate from the UA instance, following the above steps will prompt you to merge your account into the UA instance. Merging will keep prior recordings and scheduled meetings, but will not transfer paid-for features, such as webinar, toll-free dialing, or HIPAA compliance. Additional paid-for features are being considered for future projects.


Zoom Training

Once you have claimed your Zoom account, reserve your Live Training from Zoom at Zoom's website: If you prefer, there are pre-recorded training sessions available.


Preparing for Zoom Training

For the best experience, you'll want to install and run the Zoom desktop client on your local computer. To do this, follow the steps below:

  1. Go to
  2. Under Zoom Client for Meetings, click Download. Please note you will be provided a download button for the operating system you are currently running on.
  3. Open the installer, and follow the prompts to complete the install process.
  4. After the installer finishes, click Sign In.
  5. Select Sign in with


Additional Information

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at, or visit the Services section to open a support ticket.

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Article ID: 127
Fri 5/15/20 2:39 PM
Mon 8/15/22 2:32 PM

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