Delete Issue

Overview

Issues are smaller concerns or questions about a project that are noted along the life-cycle of a project. This article will guide project members on how to delete an issue on a project managed within the Enterprise Service Management (ESM) system.

Important
The individual must have appropriate the ESM system role in order to delete issues.

How do I use this technology?

To delete an issue:

  1. In TDWorkManagement, open the Projects application.
  2. Click the appropriate Project in the left navigation.
  3. From the left sub navigation, click Issues.
  4. Click the Title link of the issue you’d like to delete.
  5. The Issue detail window will open.
  6. Click Actions button.
  7. Click Delete.
  8. In the confirmation popup dialog, click Ok.

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Enterprise Service Management form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.

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