Search for an Asset

Overview

Many assets owned by the University of Alaska Anchorage are documented within the Enterprise Service Management (ESM) system. The ESM system provides means for a person to search for specific records by serial number, asset name, location, 

 

What materials do I need?

  • A web browser
  • Privileges within the UAA ESM system to the Asset/CIs module.

 

How do I use this technology?

 

  1. Open a web browser.
  2. Navigate to the UAA ESM website.
  3. Login to the UAA ESM with your UA Email address and password.
  4. Click the Assets/CIs tab.

    UAA Enterprise Service Management Assets/CIs tab highlighted
     
  5. Click the ID/Serial/Name/Tag Search field.

    UAA Enterprise Service Management Assets/CIs Search Field Highlighted
     
  6. Enter the desired search text.
    • Searching by serial number, or device name produces the most succinct results.

      UAA Enterprise Service Managment Asset/Cis search field highlighted
       
  7. Click the Lookup Asset button.

    UAA Enterprise Service Management Assets/CIs search button highlighted
     
  8. Look through the result list looking for the desired asset record.

    UAA Enterprise Service Management Assets/CIs Search Results

 

Need additional help or have issues

For support, requests may be submitted anytime by Requesting Support for the Enterprise Service Management service. Support Requests are worked by Priority based on the Impact and Urgency of need as well as the order they are received by the IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact IT page for ways to contact the appropriate support group.

Details

Article ID: 417
Created
Mon 1/4/21 9:00 AM
Modified
Tue 7/26/22 3:37 PM

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