Asset Status Definition


Within the Enterprise Service Management (ESM) system assets can have differing statuses. The available statuses are documented below.

Asset Status

The following statuses are available to all types of assets stored within the ESM Assets/CIs system.

Asset Status Definition
Status Description Out of Service Retired from
On-Order An asset that has been ordered, but not yet arrived. No No
On-hand Inventory An asset currently in inventory, but has not been assigned to a specific department or individual. No No
In Use An asset currently in use by one or more individuals and/or departments. This includes equipment that has been checked-out/loaned to individuals. No No
Maintenance An asset is currently undergoing maintenance, and is not currently available for general use Yes No
Missing An asset cannot be located where expected, but has not gone through the formal process of being reported as "Lost/Stolen" and ultimiatly retired from active inventory. No No
Retired/Pending Disposal An asset retired from use, and pending proper disposal processes. No No
Surplused An asset that has been sent to University surplus. No No
Return Merchandise Authorization An asset that has been returned to the vendor/manufacture, usually as part of warranty service, and has been replaced with a similar asset that has a different serial number from the original asset. Yes Yes
Retired An asset that is no longer in service anywhere within the University of Alaska system, including begin stored within any UA surplus warehouse(es). The asset has been recycled, scrapped, or otherwise disposed of in accordance with UA property regulations. Yes Yes

Need additional help or have issues

For support, requests may be submitted anytime using the appropriate Enterprise Service Management form. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for the appropriate support group.

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Article ID: 453
Thu 2/11/21 1:29 PM
Tue 7/18/23 1:12 PM

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