Use live captions in a Microsoft Teams meeting

Overview

With live captions, Microsoft Teams can detect what’s said in a meeting and present real-time captions for anyone who wants them. Live captions can make your meeting more inclusive to participants who are deaf or hard-of-hearing, people with different levels of language proficiency, and participants in loud places by giving them another way to follow along.

Note
At this time Microsoft Teams does not save captions. if you'd like a transcript of the meeting, turn on transcription. You'll be able to download the transcript after the meeting.
Important
Currently only available in group meetings with 3, or more people.

In this aritcle:

How do I use this technology?

Turn captions on

  1. When in your Microsoft Team meeting, go to your meeting controls.
  2. Select More Options ...

    Microsoft Teams Meeting More actions button highlighted
     
  3. Click Turn on live captions.

    Microsoft Teams Meeting Turn on live captions button highlighted

 

Turn captions off

  1. When in your Microsoft Team meeting, go to your meeting controls.
  2. Select More Options ...

    Microsoft Teams Meeting More actions button highlighted
     
  3. Click Turn off live captions.

    Microsoft Teams Meeting Turn off live captions button highlighted

Change the language of captions

Important
  • Make sure the language you select is the language everyone is speaking in the meeting.
  • When you change the spoken language setting, it affects everyone. The captions and transcript language will change for all meeting participants.

 

  1. To the right of the captions, click the Captions settings icon.
  2. Click Change spoken language.
  3. Select the language spoken during the meeting. (This is the language of your captions and meeting transcript.)
  4. Click Confirm.

Get the most out of captions

To help ensure that live captions are as accurate as possible, try the following best practices:

  • Speak clearly, slowly, and directly into the mic. As the distances between you and the mic increases, captions may become less accurate.
  • Avoid locations with background noise.
  • Avoid having multiple people speak at the same time.
  • Use the highest-quality Teams-certified equipment available to you.

Need additional help or have issues

For support, requests may be submitted anytime by Requesting Support for the Chat service. Support Requests are worked by Priority based on the Impact and Urgency of need as well as the order they are received by the UAA Employees with the knowledge and permissions to assist with the request.

For immediate assistance please review the Contact Us page for ways to contact the appropriate support group.

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