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Information on how individuals with ESM access to setup and use report folders to manage reports in the TDNext interface. ... Folder from Top Navigation of Ticketing Application Login to ESM TDNext. Click Applications menu. Click desired ticketing application (i.e. UAA IT). In the top navigation, click + Report

, security keys, and others. If you do not have access to any of the supported options, please contact the UAA IT Technical Support Center for possible alternatives.   How do I use this

Information regarding EPOS Adapt 261 Wireless Headset on-ear, double-sided Bluetooth headset with USB-C dongle, UC optimized, and Microsoft Teams certified. Connect via Bluetooth to two devices at the same time and switch seamlessly between your phone and computer. ... Overview On-ear, double-sided Bluetooth headset with USB-C dongle, UC optimized, and Microsoft Teams certified. Connect via Bluetooth to two devices at the same time and switch seamlessly between

Google Groups Groups brings together people, conversations and content Google Hangouts Instant messaging and video calls Google Meet Connect, and

contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

) form. Requests generate a Ticket which will be worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for the appropriate support group.

graduate? Individuals who've contact the UAA Alumni office after they graduate have the option to continue to use their UA email account. Is Gmail accessible? Information about Google Mail

received by the UAA Employees with the knowledge and permissions to assist with the request. For immediate assistance please review the Contact Us page for ways to contact the appropriate support group.

This article explains the process to add a Mac Computer to the University of Alaska's Apple School Manager. ... process. If the Mac is connecting to the Internet using Ethernet, plug in all necessary cables and adapters. Do one of the following: If your Mac has macOS 13 or later: Choose Apple

This article provides an introduction to individuals using the Enterprise Service Management (ESM) system to understand the different types of people records within ESM. ... might be an individual assigned to a ticket, a resource assigned to a task, or a stakeholder on a project. People Classification Within the ESM system, there are three classifications of People

Simple method to determine if a computer has an active network connection, and can reach, or be reached by, other devices. ... wifi ... Overview A simple method to determine if a computer has an active network connection, and can reach, or be reached by, other devices is to use the ping utility. This utility is available on most

Overview PowerApps is a solution provided by Microsoft for Office 365. It allows individuals to create customized apps that connect their data and work. PowerApps simplifies the process of

Information on how to update a ticket, and optionally notify the customer, and/or other contacts that may be interested in the progress of the ticket. ... ticketing application (e.g. UAA IT Tickets).   Open the Ticket that needs to be updated.   Click Actions.   Click Update.   Add a comment

contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.