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Calendars
Assistance, and requests related to university calendaring services for students, staff, faculty, and departmental use. ... order received and urgency by the IT Employees with the knowledge and permissions to assist with the request.
For immediate support please contact the appropriate UAA IT Support office.
Online Class Requirements
Overview
The purpose of this article is to help inform students about what they will need to participate in online courses at the University of Alaska Anchorage (UAA).
Important
While
New or Change to Departmental Email
Department and service accounts can be used to send email from a department or group, rather than a specific individual. ... Department accounts can be used to send email from a department or group, rather than a specific individual (e.g. Advancement, Alumni Relations, etc.) As a member of the group with access to the
Create ESM Ticket Form
This how-to article will help Enterprise Service Management (ESM) App Admins to create forms for Ticketing applications using the TDAdmin interface. ... in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.
Edit ESM Ticket Form
This how-to article will help Enterprise Service Management (ESM) App Admins to edit an existing form for Ticketing applications using the TDAdmin interface. ... worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For immediate assistance please review the Contact Us page for the appropriate support group.
Creating your first Google Form
This article will walk you through the basics of creating a simple registration form. The techniques you learn here will help you to create more complex forms. ...
Is there any additional information I should know about?
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.
Microsoft Teams Standard or Private Channels
(those not in the Outlook invite), but not after.
Need additional help or have issues
For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.
Claim Your UA Username
Your University of Alaska (UA) Username is a unique username & password that allows you to access many resources within the UA system. These are assigned to every student, staff, and faculty at the University of Alaska. Read on to learn how to claim your UA Username and set your password. ... #
I know my UA Username/ID & Password
Open a web browser, and go to the UAA Me site.
Select Option 1: I know my UA Username/ID # & password.
In the form that
Endpoint Management System (EPM)
.
Availability
24 hours a day 7 days a week exclusions are,
During scheduled updated or upgrades that require the system to be unavailable. You can see service availability on the UAA
Email Marketing Platform
UAA's Email Marketing Platform can be used to send email marketing campaigns to targeted University audiences (all staff & faculty, current students of a particular college, alumni, etc.). The ... Applications Supported
Marketing Cloud by Salesforce
UAA's Email Marketing Platform can be used to send email marketing campaigns to targeted University audiences (all staff & faculty
Employee Reimbursement
and will be worked and responded to during normal operating hours for UAA Shared Services.
UAA Shared Services normal business hours are Monday – Friday, 8am – 5pm, Alaska time.
Provided By
UAA Shared Services Business Services
Migrating Foxit PDF Editor License to New Cloud Console License
This article will walk you through migrating your On-Prem connected Foxit PDF Editor license to the new Foxit Cloud Console. ... Overview
The University is moving to a new cloud-based management console for Foxit PDF Editor. This will require removing some files from the computer and then activate Foxit PDF Editor again
Add a Google Slide to Digital Sign
Instructions on how to display a Google Slide on a digital sign. ... Overview
Adding a Google Slides file is simple using the Web Content feature.
In this article:
Setting up your Google Slides presentation
Audio in Google Slides
Add to Digital Sign
Resend Survey Request to Customer
Surveys sent out from the Enterprise Service Management (ESM) system are sent to ticket requestors via email. Sometimes requestors are unable to respond to a survey. For one reason or another it may ... Overview
Surveys sent out from the Enterprise Service Management (ESM) system are sent to ticket requestors via email. Sometimes requestors are unable to respond to a survey. For one reason or
Update UA Username
worked in order received and urgency by UAA Employees with the knowledge and permissions to assist with the request.
For other immediate assistance, please review the Contact Us page for the appropriate support group.