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I recently purchased Microsoft Office for my personal use. Can I be reimbursed?

Overview No. As you made a consumer purchase for a Microsoft product, UA has no way to reimburse the purchase.

View your Tickets in the Service Portal

You can use the Service Portal to view, comment on, or update your existing ticket requests. ... Overview You can use the Enterprise Service Management (ESM) Service Portal to view, comment on, or update any of your existing ticket requests. How do I use this technology? Navigate to

Supply Request for Managed Print Location

Request restock of paper, and toner supplies for locations participating in the Managed Print service. ... Existing locations participating in the Managed Print service can request a restock of paper, and toner supplies.

Calendar - Office 365

Assistance, and requests related to university calendaring services for students, staff, faculty, and departmental use. ... Assistance, and requests related to university calendaring services for students, staff, faculty, and departmental use.

Google Workspace

Access to the UA’s Google email on desktop clients and handheld devices, along with Google Calendar, Docs, Chat, Video, Groups, and Sites. ... Access to the UA’s Google email on desktop clients and handheld devices, along with Google Calendar, Docs, Chat, Video, Groups, and Sites.

Get Started with Google Calendar

Google calendar is an online calendar that you can use to keep track of recurring events (like classes), and important dates (like tests), as well as get reminders about upcoming activities. ... ,Longitude. Below is an example: UAA IT Services@61.190616,-149.819666 There are many sites that can provide you with the latitude and longitude for a location one of which is https

Asset Attribute Definitions

ability to define a space (such as a room number) where the asset is located. Name The name of the asset. UAA IT equipment must follow UAA's Device Naming Conventions. Org

Knowledge Management Standard Operating Procedure (SOP)

information is available to the right people at the right time. Knowledge Management enables UAA to be more efficient and improve quality of service, increase customer satisfaction, and reduce the cost of

Create a Ticket Task

Overview Ticket tasks can be created on all types of tickets (i.e. Incident, Request, etc.), and are used to assign a specific job to another responsible group. The group assigned the task will

Manage a Loaner Device

Loaned to Person Check-out Equipment Check-in Equipment What materials do I need? Internet connectivity A web browser Privileges within the UA ESM system to the Asset/CIs module

Office of Information Technology Banner Service

This is a link to the Service Page for Banner on the UA Office of Information Technology website ... This is a link to the Service Page for Banner on the UA Office of Information Technology website

Support For Assistive Technology

Assistance with Assistive Technology, for how to do something; have something done you don't have permissions for; get answers to questions; or report it is not working as expected. ... Assistance with Assistive Technology, for how to do something; have something done you don't have permissions for; get answers to questions; or report it is not working as expected.

Manage Product Types

materials do I need? Internet connectivity A web browser Privileges within the UA ESM system to the Assets/CIs module How do I use this technology? Review Exiting Product Types

Chat - Office 365

Assistance, and requests related to university chat services for students, staff, faculty, and departmental use. ... Assistance, and requests related to university chat services for students, staff, faculty, and departmental use.

Support for Enterprise Service Management

Assistance with Enterprise Service Management (ESM), also known as TDX. for how to do something; have something done you don't have permissions for; get answers to questions; or report an error with the system. ... Assistance with Enterprise Service Management (ESM), also known as TDX. for how to do something; have something done you don't have permissions for; get answers to questions; or report an error with the system.