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Get Started with Google Drive

  1. Knowledge Base
  2. Applications & Software
  3. Google Workspace @ UA
personal document and file storage hub. It's easy to upload, download, and share files. You can also create, view, and edit Google Docs, Sheets, and Slides documents online. ... contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

Apple MDM Migration FAQ

  1. Knowledge Base
  2. Enterprise Services
  3. Endpoint Management
  4. macOS
a different question. How do I get more information? Contact your IT service desk: UAA IT Services Technical Support Center (uaa.techsupport@alaska.edu) (907) 786-4646 UAF NTS Service Desk

Change my Preferred Email Destination

  1. Knowledge Base
  2. Accounts & Access
  3. Identity
In this article, students can learn how to change their preferred email address in me.UAA. ... Overview University of Alaska students may at their discretion configure their Official UA e-mail accounts to forward all e-mails to an external e-mail address. This method forwards a copy of the

Sync Files From a Microsoft Team to My Desktop

  1. Knowledge Base
  2. Applications & Software
  3. Microsoft 365 @ UA
contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

Set a Background Image in a Zoom Video Conference

  1. Knowledge Base
  2. Communication & Collaboration
  3. Audio/Video Conferencing
assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.

Request new or renew certificate

  1. Services
  2. Services by Department
  3. Information Technology
  4. Security
  5. Security Certificate
Request a new or renewed SSL certificate for eligible website URLs hosted on the uaa.alaska.edu domain. ... This service is used to request a new or renewed SSL certificate for eligible website URLs hosted on the alaska.edu domain. Eligibility Faculty Staff Required Information Before

View your Tickets in the Service Portal

  1. Knowledge Base
  2. How to use the UAA Service Portal
You can use the Service Portal to view, comment on, or update your existing ticket requests. ... Overview You can use the Enterprise Service Management (ESM) Service Portal to view, comment on, or update any of your existing ticket requests. Important You will only be able see tickets

Submit a Ticket in the Service Portal

  1. Knowledge Base
  2. How to use the UAA Service Portal
This article will help you navigate the Service Portal to submit a ticket or service request. ... Overview There are a number of ways to submit a ticket in the Enterprise Service Management (ESM) Service Portal. When you request services through the Service Catalog, your request is

Use Regular Expressions with Mailing Lists

  1. Knowledge Base
  2. Communication & Collaboration
  3. Mailing List
is known as a negative lookahead and is telling the mailing list software to match posting email addresses that don't end in "@alaska.edu", or related subdmains (e.g. @uaa.alaska.edu, @uas.alaska.edu

How do I Use the SMART Interactive Displays?

  1. Knowledge Base
  2. Educational Technology
This article provides information on how to use the interactive whiteboards by SMART Technologies. ... Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.

Gmail Service Restrictions

  1. Knowledge Base
  2. Applications & Software
  3. Google Workspace @ UA
continuously. Some network issues may cause clients to fail when uploading messages, making them retry repeatedly. Make sure your network connection is stable, for example by switching between mobile

Create a Shared Contacts List

  1. Knowledge Base
  2. Communication & Collaboration
  3. Email
Shared Contact list in an Office 365 SharePoint site that will be accessible through a web browser, as well as Microsoft Teams to individuals that are members of the group. ... right, click Open in SharePoint.   A web browser will attempt to connect to the SharePoint URL. If necessary Login with your UA email address (e.g. cwolfe@alaska.edu) and password

IT Services' Computer Purchasing Recommendations

  1. Knowledge Base
  2. Computers & Peripherals
  3. Purchasing Recommendations
for individuals frequently on the move with their primarily use being for checking email, word processing, and connecting to a data/video projector for the occasional PowerPoint presentations. These

Enable Together Mode in Microsoft Teams

  1. Knowledge Base
  2. Applications & Software
  3. Microsoft 365 @ UA
together ... all participants.   Need additional help or have issues For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.

Sync SharePoint Files with the OneDrive Client

  1. Knowledge Base
  2. Applications & Software
  3. Microsoft 365 @ UA
This article will assist you with syncing SharePoint Online files to a folder on your computer where you can work directly in the Mac Finder, or Windows File Explorer to access the files even when you're offline. ... assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or you can use the Seawolf Tech Portal to submit a support ticket.